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Job Description

Job Title:


Sr Quality Analyst

Job Description


The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.

Location:


IND Mumbai - Symphony IT Park - 6th Flr

Language Requirements:


Time Type:


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