Job Summary:Synechron is seeking an experienced Software QA Practice Leader with expertise in the retirement industry to establish and lead a world-class Quality Assurance (QA) practice. The ideal candidate will have extensive experience in QA strategy, test automation, regulatory testing, and Agile/DevOps integration, with a deep understanding of retirement, pension, and financial services software solutions. This role requires a focus on regulatory compliance, transaction processing, and financial data integrity.
Key Responsibilities:
QA Strategy & Leadership:
- Define and execute the QA strategy aligned with retirement industry compliance and security requirements (e.g., ERISA, DOL, SEC regulations).
- Establish best practices, testing standards, and governance frameworks for high-quality software releases.
- Collaborate with product, engineering, DevOps, and business teams to drive a quality-first mindset.
Industry-Specific Quality Assurance & Compliance Testing:
- Ensure QA processes meet regulatory compliance for retirement accounts (401(k), IRAs, annuities, pensions, and mutual funds).
- Implement data validation strategies to ensure accuracy in financial transactions, reporting, and customer statements.
- Oversee testing of integrations with third-party financial platforms (e.g., record-keeping systems, custodians, payroll providers).
- Manage testing for security, fraud detection, and risk management in financial applications.
Test Automation & CI/CD Integration:
- Build and implement test automation frameworks for UI, API, and batch processing systems.
- Ensure seamless integration of automated tests into CI/CD pipelines (Jenkins, GitLab, Azure DevOps).
- Advocate for test-driven development (TDD) and behavior-driven development (BDD) in Agile environments.
Performance, Security, and Data Testing:
- Implement performance testing for high-volume financial transactions and batch jobs.
- Conduct security testing to protect customer data and ensure compliance with SOC 2, ISO 27001, and GDPR.
- Establish data integrity and reconciliation testing for financial reporting.
Leadership, Mentoring & Team Development:
- Hire, mentor, and grow a team of QA engineers and SDETs.
- Conduct training on test automation, compliance testing, and financial data validation.
- Drive a culture of continuous improvement and innovation in QA.
Vendor & Tool Selection:
- Evaluate and recommend testing tools, frameworks, and platforms specific to financial services.
- Manage relationships with third-party testing service providers for regulatory and performance testing.
Required Skills & Experience:
Industry Expertise:
- 15+ years of experience in Software QA & Test Automation.
- Strong understanding of retirement plans, pension systems, 401(k), IRAs, annuities, and mutual funds.
- Experience with regulatory compliance testing (SEC, DOL, IRS, ERISA rules).
- Familiarity with financial transaction processing, record-keeping systems, and payroll integrations.
Technical Expertise:
- Experience with test automation tools (Selenium, Cypress, Playwright, Appium).
- Strong knowledge of API testing (Postman, RestAssured).
- Experience with performance testing tools (JMeter, k6, Gatling).
- Proficiency in CI/CD tools (Jenkins, GitLab, Azure DevOps).
- Knowledge of SQL and data integrity testing for financial applications.
Leadership & Strategy:
- Experience leading QA teams in financial or retirement industries.
- Proven ability to build and scale test automation solutions.
- Strong understanding of Agile, DevOps, and Shift-Left Testing.
Soft Skills:
- Excellent communication and stakeholder management skills.
- Ability to work cross-functionally with business, compliance, and engineering teams.
- Strong analytical and problem-solving skills.
Preferred Qualifications (Nice to Have):
- ISTQB Certification or equivalent.
- Experience with AI-driven test automation.
- Knowledge of security testing tools.
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
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