Are you customer obsessed, flexible, smart & analytical, strategic yet execution focused, hungry and passionate about Reverse Logistics and are you are an entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
We are looking for customer obsessed, think big Product Manager to join the India Returns & ReCommerce team to build products that solves the hardest problems for our Customers and Sellers. As a Returns and ReCommerce by Amazon Senior Product Manager, you will be responsible to build products that help process returns faster while building and scale ReCommerce as a service that will help increase value recovery and experience for Sellers, increase selection for customers to buy on Amazon, and while doing these reduce costs for Amazon. In this role you will serve as the end-to-end product owner of complex products with responsibility for defining the product vision, partnering with engineering to design solutions, creating a phased rollout plan, and working across a broad stakeholder group to deliver results. You will deliver product innovations which drive accurate item evaluation to optimize customer experience and recovery value.
Key job responsibilities
·An Exemplary Owner– You enjoy tackling big challenges and do what it takes to achieve long-term results. You never say, “That’s not my job” and are comfortable representing the entire team.
· A Skilled Communicator – You excel when interacting with business, operations, and technical partners whether you are delivering product updates, conducting a presentation, or seeking feedback from stakeholders.
· A Trusted Partner – You work closely with stakeholders to define product requirements and deliver on commitments. You rely on solid data and analysis to make product feature decisions.
· An Inventor at Heart – You innovate on behalf of customers, tool users, and selling partners by proactively implementing improvements, enhancements, and customization. Your customers marvel at your creative solutions to challenges they had not yet identified.
A day in the life
Since the products have upstream and downstream dependencies, you will be required to interact with multiple people for alignments.
You will need to work and interact with tech teams to prioritize ad hocs issues as well as groom long term solutions.
- 5+ years of product or program management, product marketing, business development or technology experience
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
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