Sr. Manual QA Tester

Description
What makes us Qlik?AGartner® Magic Quadrant™ Leader for 14 years in a row, Qliktransforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.TheSenior Manual QA TesterRoleThe Sr. Manual QA Tester is responsible for performing high-quality testing on Salesforce and NetSuite applications to assess system/process quality and develop low-code automated tests to reduce testing efforts while improving delivery velocity. This role is part of the QA team, working closely with application developers, business analysts, and infrastructure engineers throughout all stages of the software development lifecycle to ensure systems meet organizational standards and end-user requirements.Here’s how you’ll be making an impact:Test Management: Take full responsibility for ensuring systems meet business requirements with a high degree of quality throughout the development process, managing and executing distinct phases of testing.Test Script Development: Author test scripts for CRM processes (Salesforce) and ERP processes (NetSuite).Test Traceability & Execution: Develop a requirement traceability matrix, test scenarios, and scripts creatively using industry-standard design techniques to ensure comprehensive test coverage and robust execution.Test Design & Execution: Design and execute functional and regression test cases, contributing to quality improvement initiatives for the technical environment.Reporting: Publish daily regression reports that are clear, insightful, effective, and traceable, identifying defects discovered during testing or non-compliance issues found in process reviews or audits.Defect Management: Ensure defect reports contain reproducible steps for quick resolution. Use existing tracking systems, report mechanisms, agreed conventions, and metrics to prepare quality summary reports and facilitate defect resolution.Test Metrics & Status Updates: Ensure test metrics are updated regularly and reported on time to support status communications and decision-making.Stakeholder Engagement: Collaborate with key stakeholders to define and prioritize test scope, conduct risk analysis, and design an approach that ensures quality output at each stage of the development lifecycle. Provide insights into expected timescales and effort for project and release planning. Ensure detailed requirements and acceptance criteria are available for testing.Agile Environment: Work effectively in an Agile environment, planning, monitoring, and executing test activities across multiple customers and stakeholders.Quality Escalation: Clearly and promptly escalate concerns regarding project, product, or process quality in a collaborative manner.Continuous Improvement: Demonstrate initiative and leadership in improving quality plans for the technical environment. We’re looking for a teammate with the following minimum qualifications:Education: Bachelor's degree in Computer Science, Information Technology, Management Information Systems, or related field, or equivalent experience.Certification: Software Quality Assurance Certification from an industry-recognized organization.Software Testing Experience: Minimum of 7-10 years in Software Testing and relevant Quality Assurance (QA) technical experience.CRM Testing: Testing experience with cloud-based applications like Salesforce, particularly focused on Sales, Services processes, would be essential.End-to-End Testing: Experience with end-to-end testing of multiple complex systems to ensure seamless integration.Functional Test Design: Ability to translate business requirements into both positive and negative functional tests.ERP Testing : Experience in Finance, Quote to Cash, Record to Report process on ERP solutions like NetSuite is highly beneficial.Test Design & Execution: Strong experience in developing test scenarios and test scripts using industry-standard design techniques.Test Life Cycle & SDLC: Solid understanding of all stages of the Test Life Cycle and Software Development Life Cycle (SDLC).Agile & Scrum: A deep understanding of Agile practices and experience working within a Scrum environment.Salesforce & NetSuite: Proven work experience with Salesforce and NetSuite, with an understanding of both CRM and ERP processes such as Quote to Cash, Services, Sales, Marketing and Revenue to Report.QA Tools & Tracking: Familiarity with QA tools and bug tracking systems like JIRA and Zephyr Scale.Excellence in Customer Satisfaction: A passion for achieving excellence in customer satisfaction, process and product quality, and reliability.Team Collaboration: Strong ability to work collaboratively in a team, interact effectively with all departments, and maintain proactive communication.Multitasking & Time Management: Ability to manage multiple tasks while maintaining a detail-oriented approach in a fast-paced, dynamic environment.Communication Skills: Strong written and verbal communication skills to articulate complex information to both IT personnel and business stakeholders.Thelocationfor this role is:Bangalore, IndiaApply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!More about Qlik and who we are:Find out more about life at Qlik on social:Instagram,LinkedIn,YouTube, andX/Twitter, and to see all other opportunities to join usandour values, check out ourCareers Page.What else do we offer?Genuine career progression pathwaysandmentoring programsCulture of innovation, technology, collaboration, and opennessFlexible, diverse, and international work environmentGiving back is a huge