Sr. Manager, Risk Management

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa is seeking an experienced Senior Manager that will work with our internal teams to assess and manage key technology risks.  In this role, the candidate will be responsible for the oversight and execution of a process designed to capture risks, ensure the correct stakeholders evaluate the risk, and then present the risks to decision-makers.   The role will collaborate with other risk management functions and programs, such as Cybersecurity and IT Disaster Recovery, to drive the efficient assessment of risk, and ensure appropriate and rapid escalation of those risks as necessary. The candidate will collaborate with other team members involved in the overall process, and will help to ensure that risks are processed and evaluated timely.  The candidate must have an understanding of technology risks and controls, and effectively collaborate with multiple stakeholders. The position reports to the Director of Technology Risk.   

RESPONSIBILITIES

• Oversee processes and lead team members related to the execution of governance meetings, identifying and remediating inefficiencies in the process as necessary
• Execute the exceptions management process
• Follow-up with stakeholders to answer additional questions or to get clarifications
• Track status of exceptions, provide reporting to management and stakeholders
• Collaborate with other teams involved in the process (e.g. Cybersecurity, Risk Assessment, etc.)
• Run/Manage governance meetings end-to-end (scheduling, execution, follow-up)
• Understand technical controls (expertise not required)
• Provide the first level of review of exceptions to ensure sufficient information is included in requests
• Continuously evaluate and propose enhancements to the process
• Perform basic training of GenAI models for the purpose of facilitating automation
• Attend and provide information on risk assessment at governance and leadership meetings
• Develop and/or support delivery of risk reporting to management, governance committees.  Coordinate and develop responses to regulatory inquiries/requests. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualification

• Bachelor’s degree with 10+ years of relevant experience
• Ability to work independently with minimum oversight. Self–starter and a team player interested in joining and maintaining a collegial work environment
• Knowledge of Cybersecurity (e.g. access management, data security, etc.), availability (e.g. incident and change management, capacity management), and business continuity risks and controls
• Knowledge of GenAI models to include basic prompt creation and training
• Strong ability to prioritize deliverables and projects to meet timelines efficiently, to adapt to changes in priorities quickly
• Possess solid analytical and problem solving skills
• Communicate effectively, formally and informally, to senior management and governance committees
• Ability to facilitate group discussions and debate across functional lines and levels

Preferred Qualification
• Prior experience with technology controls
• Experience in regulated industries
• Prior experience in payments

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.