About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Senior Enterprise Mobility (MDM) Engineer
Northern Trust is seeking a seasoned Mobility Device Management (MDM) Engineer. This partner will help manage our Corporate and BYOD mobile infrastructures on JAMF Pro and Microsoft Intune for MDM and MAM as well as support our JAMF MAC/OSX shared environment. Role will include meeting both engineering and project activities including hardening of mobile devices and project assignments supporting Digital Workplace Initiatives.
Responsibilities
Responsibilities will include the engineering, security hardening, and management and automation of the infrastructure that supports mobile device management solutions
- Assess, architect, design, and implement Mobility, MDM, and end user computing management solutions with a variety of tablets, smart phones, desktops and laptops
- Support the deployment of mobile devices configurations for enrollment processes, troubleshooting implementation and connectivity issues, providing ongoing operational support of mobile devices and mobile applications.
- Prepare instructions for partners to activate, enroll, and set up mobile devices for utilization
- Manage MDM infrastructure to support and manage partner mobile devices (iOS and Android). Will run activity, performance, and compliance reports on mobile devices within the MDM.
- Provide support for the JAMF MAC OSX configuration profiles and standards.
- Support the various application teams in their integrations or adoption of JAMF based applications for macOS by providing guidance to internal application packaging resources.
- Determine the most efficient methodology and path for securing the mobile infrastructure to include assessing technical configurations and security settings for mobile devices.
- Validate compliance and configuration management impacts in UAT and promote to production.
- Recommend cross functional configurations between MDMs (currently Intune and JAMF ).
- Implement best practices for projects moving forward as well as suggest and operationalize changes to current environment.
- Understand threats to mobile ecosystems and can help design security solutions and controls in support of mobile environments.
- Evaluate, recommend, and support configuration changes, enhancements, and modifications to the mobile environment.
- Develop, implement, and own technology control standards for both mobile/PC hardware and software, which includes standards for estimating, architecture, development platform, design, development, testing and deployment
- Serve as an advisor to technology and business stakeholders by understanding core MDM processes and priorities. Then drive to provide endpoint capabilities which will best enhance the stakeholders' working experience.
- Contribute to and review solution design documents to ensure innovation, security, and business requirements are met while also keeping a keen eye on improving user experience with endpoint technology
- Collaborate with internal partners or vendor teams as needed (e.g. technology, architecture, information security, network, identity management)
- Actively participates in operational activities including:
- Execution of deployment operations to monitor and improve on pre-release, upgrades and current versions of software.
- Evaluating compatibility of programs with existing hardware and/or software features.
- Development of protocols to support established standards.
- Interacts with internal and external peers and managers to exchange complex information related to MDM technologies in scope.
- At times, may receive escalations to assist with incident resolution
Qualifications
- Overall 15+ years of Industry experience
- 8+ years’ experience with Mobile Device Management
- Experience with a Mobile Device Management system (JAMF, Intune, etc.)
- Experience with the remote deployment and management of OSX, iOS and Android devices
- Experience with ITSM Tools for incident, change, and service request tracking.
- Experience with working multiple projects
- Working Knowledge of Wired and Wireless Networking.
- Working knowledge of Network concepts: TCP/IP, DNS, DHCP, VPN and troubleshooting connectivity.
- Strong troubleshooting, problem solving and creative thought-processing skills.
- Must be able to communicate effectively and cooperatively with end-users, IT staff, management and vendor support personnel.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
