Sr. DevOps Demo Engineer

About Us:  

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This position is located in Pune. You'll be working in a major tech center of Pune, India. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row! 

LogicMonitor is disrupting the hybrid cloud monitoring market by changing the way businesses use disparate sources of data. We are already a leader in this space – and we started by solving the hardest, most complicated problem first. With roots in the IT Infrastructure Monitoring space, we have carved out excellent product-market fit in hybrid cloud monitoring. Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. As we enter this next phase of growth, we are in search of a Sr. DevOps Demo Engineer

The Sr. DevOps Engineer for the Sales Demo Environment will play crucial role in driving business impact by guaranteeing the stability, efficiency, and scalability of our demo environments. These environments are pivotal in showcasing our products and services, ultimately contributing to closing deals with potential customers. This role involves working closely with cross-functional teams to maintain and enhance the infrastructure supporting these critical demonstrations

Here's a closer look at this key role:

• Key Responsibilities:

  
  

  1. Environment Management:

     
     
     • Maintain and manage the Sales Demo Environment, ensuring it is always available, up-to-date, and reflective of the latest product features and capabilities.

  2. Infrastructure Configuration:

     
     
     • Configure and optimize the underlying infrastructure to support seamless operation and performance of the demo environment.

  3. Deployment Automation:

     
     
     • Implement and maintain automated deployment pipelines to streamline the process of updating and deploying demo environments.

  4. Monitoring and Alerts:

     
     
     • Establish monitoring solutions to proactively identify and address potential issues, ensuring uninterrupted availability of the demo environment.

  5. Security and Compliance:

     
     
     • Implement and enforce security best practices and compliance standards within the demo environment to safeguard sensitive information.

  6. Environment Scaling:

     
     
     • Assess and implement strategies for scaling the demo environment to accommodate increased usage or additional features.

  7. Collaboration with Product & Development Teams:

     
     
     • Work closely with development teams to understand new features and ensure they are effectively integrated into the demo environment.

  8. Documentation and Knowledge Sharing:

     
     
     • Create comprehensive documentation for the setup, configuration, and maintenance of the Sales Demo Environment. Share knowledge with relevant stakeholders.

  9. Performance Optimization:

     
     
     • Identify and implement optimizations to improve the performance and responsiveness of the demo environment.

  10. Issue Resolution:

      
      
      • Provide timely support for any technical issues or challenges encountered within the demo environment.

• Qualifications and Skills:

  
  
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proficiency in tools for configuration management, deployment automation, and monitoring (e.g., Ansible, Jenkins, Prometheus).
  • Strong scripting skills (e.g., Bash, Python) for automation and troubleshooting.
  • Knowledge of security best practices and compliance standards.
  • Excellent communication and collaboration skills.

  Nice to have

  
  
  • Proven experience in DevOps, system administration, or infrastructure management.
  • Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
  • Experience working on-call and managing incidents 
  • Familiar with Atlassian Suite (JIRA, Confluence, Bamboo, BitBucket)

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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.