Sr Corporate Strategy Mgr

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

We are looking for a seasoned Sr. Corporate Strategy Manager who excels at solving industry-specific challenges with innovative, technology-driven solutions. In this role, you will collaborate with Industry Go-to-Market (GTM) and Value Consulting teams to deliver on company-wide transformation programs,  engage in high impact customer engagements and create compelling strategic narratives across priority industries and business themes. By focusing on consulting, value cases, and data-driven decision-making, you will empower customers to achieve their goals, unlock growth opportunities, and maximize the value of their technology investments.

Key Responsibilities:

Drive Strategic Initiatives:

• Lead large-scale initiatives for Industry GTM teams to support market readiness in industries such as FSI, Telco, Tech, Manufacturing, and Retail.
• Establish clear goals, timelines, deliverables, and success metrics for seamless execution.
• Introduce best practices and tools to improve project management and collaboration.

Industry Leadership & Collaboration:

• Stay updated on industry trends and integrate them into consulting methodologies.
• Build strong relationships with senior executives, providing strategic advice and influencing key decisions.
• Partner with product, value, marketing and GTM teams to craft effective strategies for key stakeholders.

Value Consulting & Advisory:

• Lead discovery workshops to identify customer challenges and high-value opportunities.
• Develop strategic roadmaps, business cases, and value propositions aligned with customer goals.
• Demonstrate ROI and guide customers in realizing the full potential of their investments.

Outcome Driven Initiatives:

• Design practical, tech-enabled solutions using automation, AI, and data analytics tools.
• Present data-driven insights to support business cases and measure value realization.
• Create scalable frameworks that align technology with business outcomes.

Leverage Data & Technology:

• Use advanced tools like ChatGPT, Generative AI, and Python to analyze data, generate insights, and deliver impactful recommendations.

Mentorship & Enablement:

• Share consulting insights and methodologies to promote strategic, outcome-focused engagements.
• Mentor junior team members and contribute to their professional growth.

Qualifications:

• Experience: 12+ years in business consulting, corporate strategy, or enterprise solutions, with expertise in automation, Generative AI, and analytics.
• Industry Knowledge: Proven success in industries like FSI, Telco, Tech, Manufacturing, and Retail.
• Strategic Mindset: Skilled in financial modelling, business case development, and strategic planning.
• Technical Acumen: Hands-on experience with automation tools, data analytics, and scripting languages like Python.
• Exceptional Communication: Proficient in public speaking and facilitating discussions with senior executives.
• Collaborative Approach: Passion for team-oriented problem-solving, mentorship, and innovation

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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