Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
The core responsibilities of the role include:
Delivery Enablement
· Take ownership of processes and guidelines for Managed Services delivery for the region.
· Build and grow relationships with market teams to optimise the project set-up and initiation process across the region and reduce pain points.
· Source, develop and leverage relationships with regional talent vendors.
· Work with internal partners such as sourcing, finance and legal, building strong relationships to optimize processes and delivery.
· Manage VMS knowledge management and ensure clear documentation of processes, key learnings and best practices.
· Support people and culture initiatives across the region.
· Support other Managed Services projects as needed.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
What you will need:
• Familiarity with Managed Services as a business.
• Experience working with vendors or agencies.
• Superior time and project management skills with the ability to manage multiple projects simultaneously and manage complex projects.
• Strong team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organisation
• Excellent detail orientation, ensuring the highest level of quality/rigour in work product
• Excellent communication and presentation skills, including strong oral and written capabilities and the ability to communicate through presentation and guides.
• Highly organized and self-motivated, results-oriented individual
• 8-10 years professional experience
• Bachelor’s degree or equivalent
What will also help:
• Ideally have worked in consulting, Managed Services, recruitment or project management type role.
• Experience working in a regional support team.
• Expert user of Microsoft office tools especially PowerPoint.
• Post graduate education/Master’s degree will be highly regarded.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.