Job Title:
Sr. Analytics Specialist
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
Primary Responsibilities:
- Develop and execute strategic analytic initiatives to support global business objectives.
- Analyze large sets of data to identify trends, patterns, and actionable insights.
- Collaborate with cross-functional teams to integrate analytic insights into strategic decision-making processes.
- Present data-driven insights and recommendations to senior leadership.
- Drive continuous improvement of analytic methodologies and reporting frameworks.
Key Qualifications:
- Bachelor's degree in Analytics, Statistics, Economics, or a related field; a Master's degree is preferred.
- At least 5 years of experience in an analytic role with a global focus.
- Strong proficiency in data analysis tools and software such as SQL, Python, or R.
- Excellent communication and presentation skills, with the ability to convey complex information to non-technical stakeholders.
- Proven track record of using data insights to drive business decisions.
Preferred Skills:
- Experience in the [specific industry related to TCF].
- Familiarity with data visualization software like Tableau or Power BI.
- Strong problem-solving skills and attention to detail.
Location:
IND BANGALORE-MANYA Work-at-Home
Language Requirements:
Time Type:
Full time
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