Job Description
Career CategoryInformation SystemsJob DescriptionABOUT AMGENAmgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.What you will doLet’s do this. Let’s change the world. In this vital role you will join a collaborative team developing and implementing the next generation of safety platforms and supporting technologies. In this role, you will be responsible for designing, developing and deploying complex software applications, and mentoring junior developers. You will work closely with the business to develop high-quality, scalable and maintainable solutions.Roles & Responsibilities:Design, develop and deploy applications to support pharmacovigilance systems.Develop and maintain solutions to enhance E2E data reconciliation, ensuring consistency and accuracy across systems related to adverse events/product complaintsDevelop innovative solutions using generative AI technologies including large language models (LLMs) like Open AI GPT for enhanced decision making and drive efficiencyUsing strong rapid prototyping skills, quickly translate concepts into working code.Conduct code reviews to ensure code quality and consistency to standards.Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations.Identify and resolve technical challenges effectively.Stay informed about industry developments, emerging trends, and standard practices relevant to systems and processesWork with partners to identify and prioritize system enhancements and new functionalities to meet evolving business needs of drug-systems.Find opportunities for automation and process improvements within drug-safety ecosystem.Overall accountability of technical implementation aspects of projects including planning, architecture, design, development, and testing to follow Information Systems Change Control and GxP validation process.Collaborate with the delivery and platform teams to ensure that the applications are aligned with approved architectural and development guidelines.Maintain knowledge of market trends and developments in web application development frameworks and related and new technologies to provide, recommend, and deliver standard methodology solutions.Responsible for supporting technical root cause analysis and work with software vendors to resolve Pharmacovigilance systems related issues.What we expect of youMaster’s degree and 4 to 6 years of Computer Science, software development or related field experience ORBachelor’s degree and 6 to 8 years of Computer Science, software development or related field experience ORDiploma and 10 to 12 years of Computer Science, software development or related field experienceBasic Qualifications:Experienced in database programming languages, data modelling concepts, including Oracle SQL and PL/SQL.Experienced with reporting tools such as Tableau, Cognos, Business Objects.Experienced in one or more general programming languages, including but not limited to: Java or Python.Excellent problem-solving skills and a commitment to resolving challenges.Knowledge of Artificial Intelligence (AI), Robotic Process Automation (RPA), Machine Learning (ML), Natural Language Processing (NLP) and Natural Language Generation (NLG) automation technologies with building business requirements.Extensive experience with SDLC.Collaborative spirit and effective communication skills to seamlessly work in a cross-functional team.An ongoing commitment to learning and staying at the forefront of AI/ML advancements.Experience with Application Programming Interface (API integrations) such as MuleSoft and Extract Transform Load (ETL tools) as Informatica platform, and Databricks.Outstanding ability to explain technical concepts to non-technical clients.Preferred Qualifications:3+ years of experience COTS Pharmacovigilance Platforms (for example Argus) is a plus or other safety database.Experienced in managing GxP systems and implementing GxP projectsProfessional Certifications:Certified SAFe® Agile Software EngineerSoft Skills:Strong verbal and written communication skillsExcellent analytical and problem-solving skillsAbility to work effectively with global, virtual teamsHigh degree of initiative and self-motivationAbility to deal with ambiguity and prioritizeTeam-oriented, with a focus on achieving team goalsAbility to influence and drive to an intended outcome and hold peers accountable, and work effectively with global, virtual teamsAbility to hold peers accountable to commitmentsShift InformationThis position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.EQUAL OPPORTUNITY STATEMENTAmgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation..
