Specialist - Quality Assurance and Platforms

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Collaborate with the technology team to develop and implement automation solutions for transaction processes.
• Work with Quality managers to develop and implement quality improvement initiatives to enhance transaction processes and minimize errors.
• Collaborate with cross-functional teams to establish quality control measures and monitor compliance.
• Collaborate with automation developers to implement and test automated workflows.
• Work with Quality leaders to develop and implement quality assurance and quality control strategies, policies, and procedures to drive operational excellence and elevate stakeholder and client satisfaction.
• Analyse data and identify trends to drive decision-making and implement corrective and preventive actions.
• Monitor key performance indicators (KPIs) related to transaction quality.
• Propose and implement process enhancements to enhance efficiency while maintaining accuracy standards.
• Conduct regular audits to ensure compliance with internal policies, regulations, and industry best practices.
• Stay up to date with industry trends, best practices, and regulatory requirements related to quality management in the Real Estate Industry and the processes supported by JBS.

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.