Specialist IS Engineer

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Let’s do this. Let’s change the world. In this vital role you will be responsible for designing, developing, and maintaining software applications and solutions in Clinical Trial Management, Monitoring, & Engagement (CTMME) product team that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers supporting Veeva – Vault Clinical Operations to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.

• Take ownership of complex software projects from conception to deployment.
• Manage software delivery scope, risk, and timeline.
• Possesses strong rapid prototyping skills and can quickly translate concepts into working code.
• Provide technical guidance and mentorship to junior developers.
• Contribute to both front-end and back-end development using cloud technology.
• Develop innovative solution using generative AI technologies.
• Conduct code reviews to ensure code quality and consistency to standard processes .
• Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations.
• Stay updated with the latest trends and advancements.
• Work closely with product team, business team, and other partners .
• Design, develop, implement, and maintain Veeva – Vault Clinical Operations applications, including configurations, custom reports, interfaces, and enhancements .
• Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications.
• Develop and complete unit tests, integration tests, and other testing strategies to ensure the quality of the software.
• Work on integrating Veeva – Vault Clinical Operations applications with other systems and platforms to ensure seamless data flow and functionality.
• Provide ongoing support and maintenance for applications, ensuring that they operate smoothly and efficiently .
• Design and implement systems and processes to improve the reliability, scalability, and performance of applications.
• Develop and maintain monitoring tools and dashboards to track system health, performance, and availability.
• Respond to and resolve incidents promptly, conducting root cause analysis and implementing preventive measures.
• Implement and maintain security measures to protect systems from unauthorized access and other threats.

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Doctorate Degree OR
• Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR
• Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR
• Diploma with 10 - 12 years of experience in Computer Science, IT or related field

Preferred Qualifications:

• Experience with Veeva Clinical Operations vault applications, including Veeva configuration settings.
• Strong knowledge of information systems and network technologies.
• Solid understanding of software development methodologies, including Agile and Scrum.
• Experience with version control systems like Git.
• Good understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).
• Proficiency in programming languages such as Python, JavaScript or other programming languages.

• Experience with software DevOps CI/CD tools, such Git, Jenkins, Linux, and Shell Script.
• Experience working in an agile environment (i.e. user stories, iterative development, etc.)

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• ITIL (preferred)
• Scaled Agile Framework (SAFe) for Teams (preferred)
• Veeva Vault platform (preferred)

• Excellent analytical and troubleshooting skills.
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams .
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Objects in your future are closer than they appear. Join us.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.