Job Description
Career CategoryInformation SystemsJob DescriptionJoin Amgen’s Mission of Serving PatientsAt Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.What you will doLet’s do this. Let’s change the world. In this vital role you will responsible for analyzing business requirements and translating them into efficient and effective information systems solutions. You will collaborate with cross-functional teams to identify system enhancements, perform data analysis, solve issues, and support system implementation and maintenance. Your expertise in business process analysis and technology will contribute to the successful delivery of IT solutions that drive operational efficiency and meet business objectives.Role Description:We are seeking a highly skilled professional to lead the development, implementation, and support of Product and Portfolio Management (PPM) solutions. The role involves working closely with business and technology teams to evaluate, optimize, and evolve business processes related to PPM. You will drive system enhancements, ensure seamless integration with existing platforms, and provide data analysis and solution architecture for our PPM ecosystem.The successful candidate will manage global PPM services, collaborate with cross-functional teams, and communicate effectively between business leaders, technical staff, and external vendors. Responsibilities also include risk assessment, documentation, user acceptance testing, and ensuring the reliability and maintainability of all PPM-related services. You will contribute to shaping the organization's technology portfolio through digital process solutions and business case analysis.Roles & Responsibilities:Create systems to enable end to end solutions to support and evolve PPM business capabilitiesCreate and manage knowledge for the PPM domainEvaluate, analyze, and advise business processes supporting PPM and recommend solutionsHelp shape the technology portfolio through analysis contributions and the implementation of digital process solutions for PPMReview functional and technical requirements to identify areas of risk and/or missing requirementsProvide technical write-ups and drawings to promote the proposed solutionsCollaborate with other high performing engineering team members to ensure all services are reliable, maintainable, and well-integrated into existing platformsEnsure effective communication between business area management, technical staff and vendors to analyze scientific needs and implement PPM solutions in data acquisition, integration and analysisLearn or know how to configure key city planning technologiesConduct analysis and provide inputs for business case developmentProvide data analysis and solution architecting for our PPM ecosystemCommunicates and collaborates cross-functionally across different digital and business teams to analyze and understand business needs and develop innovative solutionsSupports overall operations, development and maintenance of specific services within the global digital team and develops expert domain knowledge in their assigned area.Partners with business and technology teams to elicit, analyze, translate, and document business requirements into functional and non-functional requirements.Support processes for custom development/ system enhancements, configuration maintenance, documentation, release management and support activitiesAnalyzes, documents and tests program development, logic, process flows and specifications.Partners with business teams to conduct and/or support user acceptance testing.Supports global, regional and local PPM projects, liaising with colleagues locally and globallyIdentifies and assess risks and dependencies for custom developments and other system changesWhat we expect of youWe are all different, yet we all use our unique contributions to serve patients.Basic Qualifications:Master’s degree with 4 - 6 years of Life Science/Biotechnology/Information Systems experience ORBachelor’s degree with 6- 8 years of Life Science/Biotechnology/ Information Systems experience ORDiploma with 10 - 12 years of Life Science/Biotechnology/Information Systems experienceExcellent problem-solving skills and a passion for tackling complex business challenges with technologyExperience with Agile software development methodologies (Scrum)Excellent communication skills and the ability to interface with senior leadership with confidence and clarityExperience with the administration of enterprise configured systemsPreferred Qualifications:Proficiency in Planisware Enterprise Product and Portfolio Management SystemExpertise in implementing and supporting COTS (Configurable Off-the-Shelf) applications within the life sciences sectorExperience in the biotech/pharmaceutical industry with a focus on modern product development methodologiesIn-depth knowledge of Drug Product Development and Clinical Development processesStrong background in portfolio, timeline, resource, and financial managementComprehensive understanding of software development lifecycles and basic system engineering principles, including object-oriented design, information risk, and security guidelinesProficiency with data analysis and reporting using analytics, visualization, and database technologiesExperience in data engineering techniques and platforms (SQL/PySpark) for data profiling and analysisProficiency with formula syntax in tools such as Excel, PowerQuery, and TableauGood understanding of data engineering conceptsProject management and/or business analysis experience, particularly in supporting digital projectsFamiliarity with agile methodology and DevOps frameworks, thriving in collaborative team settingsExpertise in troubleshooting work products quickly and effectivelyHigh learning agility to quickly adopt new technologies for commercialization supportIntellectual curiosity with the ability to critically engage thought partners across functional areasStrong commitment to delivering innovative business solutionsExperience or education in Life, Physical, or Computational SciencesProfessional CertificationsSAFe for Teams certification (preferred)Soft Skills:Able to work under minimal supervisionSkilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating workExcellent analytical and gap/fit assessment skillsStrong verbal and written communication skillsAbility to work effectively with global, virtual teamsHigh degree of initiative and self-motivationAbility to manage multiple priorities successfullyTeam-oriented, with a focus on achieving team goalsStrong presentation and public speaking skillsWhat you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.Apply nowfor a career that defies imaginationObjects in your future are closer than they appear. Join us.careers.amgen.comAs an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..
