Specialist III - Workday

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Job Profile Summary

Under the general direction of the Director of Human Resources Technology (HR Technology), responsible for ensuring the setup and configuration of all HR Technology-related data, complex reporting, integration point development, as well as the integrity of associate information. In addition, this role supports the business ensuring that the end-to-end process solution meets business requirements.

Job Description

• Acts as Systems Administrator for HR technology, which may include HRMS, Time Tracking, Payroll, Projects, Benefits, ATS, LMS, Talent Management and HR Portal technology (telephony, case management, knowledge management) by addressing system problems and enhancing system functionality.
• Partners with Stakeholders which may include HR, Payroll, Finance, Audit, Benefits, Legal, associates, and vendors to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives.
• Utilizes complex reporting tools to develop, document and monitor cross-process data integration points in future-state business process designs, facilitate resolution of misalignment across process areas.
• Supports teams in identification, analysis and implementation planning of optimizing design, cleansing legacy data, and prioritizing conversion of integrated data.
• Develops and manages the business process designs and accuracy of associate information such as company data, location data, position data, custom fields, parent/child relationship, etc.
• Operates as the key liaison with the HR, Accounting/Finance, Internal/External Auditors for SOX compliance issues or new company, locations, departments, etc. set up.
• Develops and manages the audit process for associate information; work directly with the HR, Benefits, Payroll, Accounting/Finance, IT management teams to provide data integrity, consistency, and reliability throughout the organization.
• Develops recommendations for process improvements related to data utilization and maintenance.
• Performs testing responsibilities, including reviewing specifications, creating test scenarios, and overseeing testing of the system.
• Manages deployment and testing of system patches/new releases.
• Provides system updates and enhancement recommendations to Stakeholders.
• Provide and maintain associate training materials.
• Responsible for developing, implementing, and maintaining associate master data standards and appropriate legal compliance and company policy.
• Serves as Tier 2 Specialist to resolve complex technical issues raised by associates and managers
• Maintains and develops a strong working relationship with business owners as a process advocate.
• Maintains appropriate issue tracking and manage issue resolution process. Supports the development of specific actions and recommendations to mitigate risk and resolve outstanding issues.
• Creates, maintains, and delivers status reporting for related project activities to key stakeholders.
• Performs related duties as assigned.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor’s Degree program, technical vocational training, or equivalent combination of experience and education. Normally requires a minimum of 6+ years directly related and progressively responsible experience; prior HRIS experience required.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Strong working knowledge of HRIS systems (Time Keeping, Recruiting, HRMS, & Talent Management), complex reporting tools and other Microsoft Office Suite products (Word, Excel, Access, SharePoint, PowerPoint)
• Workday Ecosystems experience required.
• High-level understanding of business functions/end-to end processes, strategic imperatives, and project management.
• Strong business case mentality, including the documentation of business value, risks, and creative solutions for business requirement sets.
• Demonstrated consultative skills and ability to effectively facilitate groups to consensus. Ability to create trust and confidence quickly.
• Ability to exercise independent judgment and creative problem-solving techniques in a highly complex environment using leading-edge technology.
• Strong ability to communicate effectively both verbally and in writing; ability to communicate with customers, associates, and management; solid teamwork and interpersonal skills.
• Ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.
• Strong business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Well-developed organizational and time management skills; attention to detail
• Ability to develop and deliver training methodologies and materials.
• XML, XSLT knowledge preferred but not required.
• Prior Kronos and/or SharePoint experience a plus.

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EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor’s Degree program, technical vocational training, or equivalent combination of experience and education. Normally requires a minimum of 6+ years directly related and progressively responsible experience; prior HRIS experience required.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
• Strong working knowledge of HRIS systems (Time Keeping, HRMS, & Talent Management), complex reporting tools and other Microsoft Office Suite products (Word, Excel, Access, SharePoint, PowerPoint)
• Workday Ecosystems experience required.
• High-level understanding of business functions/end-to end processes, strategic imperatives, and project management.
• Strong business case mentality.
• Demonstrated consultative skills and ability to effectively facilitate groups to consensus. Ability to create trust and confidence quickly.
• Ability to exercise independent judgment and creative problem-solving techniques in a highly complex environment using
leading-edge technology.
• Ability to communicate effectively both verbally and in writing; ability to communicate with customers, associates, and management; solid teamwork and interpersonal skills.
• Ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences.
• Strong business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Well-developed organizational and time management skills; attention to detail
• Ability to develop and deliver training methodologies and materials.
• XML, XSLT knowledge preferred but not required.
• Prior Kronos and/or SharePoint experience a plus.

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned