At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
Purpose:
Anticipating customer questions and providing answers at the first customer touchpoint is a key objective for the Global Medical Information organization and all Business Units. Global Medical Information (GMI) plays an integral role in driving medical launch strategy through creation of answers to unsolicited requests from customers (consumers, health care professionals, and payers) and through collection and analysis of customer insights.
The GMI Specialist is responsible for supporting GMI management and staff in preparing the portfolio of medical information deliverables and assembling appropriate reports which will enhance the key performance indicators. The GMI specialist will assist in delivering a consistent customer experience across molecules/products within a therapeutic area utilizing appropriate tools, systems, and processes.
Primary Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.
Responsibilities include, but are not limited to:
- Providing editorial and project management support for the planning, editing and review of medical information deliverables including formatting; proofreading; editing documents for style/usage and content; and obtaining and processing copyright transfer and authorship agreements,
- Tracking document metrics as assigned by the supervisor (e.g., budget, documents completed, global work plans, and content re-use).
- Maintain therapeutic area style guides.
- Supporting internal customer needs (medical information, field-based medical, etc) associate with the management and ability to retrieve medical content within the content management system.
- Serve as a resource for others associated with document process/products and be an expert on specifications, timelines, and process.
- Improving document processes by establishing uniform cross-organizational practices; suggesting process or tool enhancements to improve effectiveness and minimizing redundancy between databases and other tools.
- Using creativity to introduce new tools, processes, and structure to accomplish broader organizational goals and meet standards while providing solutions to global workflow.
- Support Medical Information at scientific/medical congresses by ensuring documents are available at the appropriate times in the appropriate customer channel and assisting in the fulfillment of responses as needed.
- Perform quality review of response documents, verify data against source files, ensure accuracy and consistency of data and content within and between related documents.
- Conduct periodic literature searches and compile an updated bibliographic list across various therapeutic areas for internal stakeholder use.
- Maintain a working knowledge of product and disease state information.
Minimum Qualification Requirements:
- Associate degree or equivalent required, bachelor’s degree preferred.
- Demonstrated command of English grammar and sentence structure.
- Specialized knowledge of editing & proofreading techniques.
- Strong communication skills including written and verbal communication.
- Demonstrated project management and time management skills.
- Expertise in Microsoft Office Suite of products (Word, Excel, PowerPoint, etc).
- General knowledge of scientific literature and library retrieval.
- Ability to work well independently and as part of a team, and ability to assertively marshal the efforts of multiple contributors to projects.
- Willingness to accept responsibility.
Other Information/Additional Preferences:
- Bachelor’s degree
- Meticulous attention to detail and excellent writing, research, proofreading, and communication skills.
- General knowledge of scientific literature search and retrieval.
- Highly motivated and able to operate independently with minimal oversight
- Highly motivated to learn new processes with a quality mindset
Additional Information
- Monday through Friday.
- 40 hours per week.
- Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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