Solutions Lead Talent

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As part of an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.

We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.

We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.

Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.

The purpose of the Solution Lead (SL) is to own and drive a portion of the People & Culture (P&C) solution, encompassing both process and technology, ensuring that we deliver a great and efficient service for our people. The SL will build strong partnerships across P&C – with the relevant centre(s) of expertise, integrators, services teams and within the solutions teams. The SL will apply their technical expertise (process and technology) to deliver stable operations alongside projects and innovation.

Own and drive a portion of the People & Culture (P&C) solution, ensuring efficient service delivery through strong partnerships and technical expertise.

What you will do:

• Manage the Talent solutions within talent management & leadership solutions

  
  

• Maintain health and operational integrity of solutions

  
  

• Build positive relationships with vendors, Technology, PC&C, and O&A colleagues

  
  

• Oversee a portfolio of global specific solutions for Talent

  
  

• Ensure compliance with regulatory data privacy and digital security requirements

  
  

• Manage a prioritised backlog of changes, focusing on maintenance and fixes

  
  

• Research and resolve process and technical problems, recommend solutions

  
  

• Collaborate with stakeholders, especially the Talent COE, and Technology

  
  

• Plan, cost, and implement continuous improvements to solutions

  
  

• Develop and implement plans for design, requirements gathering, configuration, testing, and deployment of changes

  
  

• Plan and implement substantial aspects of change projects, act as product owner

  
  

• Facilitate design sessions, lead configuration, coordinate testing, and complete cutover

  
  

• Evaluate, communicate, and coordinate functional and technical impacts of decisions

  
  

• Maintain all operational and user documentation

  
  

• Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis.

  
  

What you will need:

• Degree or professional qualification in a relevant field, or equivalent experience.

  
  

• 5+ years of experience in HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process support

  
  

• Actively working to develop capability with an equal blend of EQ, IQ and drive.

  
  

• Sound understanding of trends in Talent Solutions

  
  

• Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones

  
  

Skills:

• Psychological safety

  
  

• Legal and regulatory environment and compliance

  
  

• Stakeholder management

  
  

• Continuous improvement

  
  

• Performance and planning

  
  

• Commercial competence

  
  

• Agile core principles

  
  

• Creativity and innovation

  
  

• Budget management

  
  

• Customer service delivery excellence

  
  

• Workforce Planning

  
  

• Resilience

  
  

• Leadership

  
  

• Customer centric thinking

  
  

• Knowledge sharing

  
  

Technical:

• Digital fluency for implementing high-quality digital products and solutions

  
  

• Independent judgement and team contribution

  
  

• Knowledge of HR information systems and experience in designing/configuring business processes

  
  

• Translating business requirements into functional designs

  
  

• Solid attention to detail

  
  

• Strong security and confidentiality practices

  
  

• Problem solving, troubleshooting, and analytical skills with continuous learning

  
  

• People and business focus aligned with end user/business and bp strategy

  
  

• Stakeholder management and ability to influence key business stakeholders

  
  

• Evaluating and driving valuable solutions to improve business engagement

  
  

• Outstanding verbal and written communication skills with a passion for customer service

  
  

• Project management experience with Agile and Waterfall methodologies

  
  

• Business analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approaches

  
  

• Accurate information collection to understand and assess client needs

  
  

• Adept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notes

  
  

• Prioritizing feature work and implementing tasks independently with timely follow-up and resolution

  
  

• Ability to work on multiple concurrent projects with minimal supervision

  
  

Behavioural:

• Independent judgement and team contribution

  
  

• Experience contributing to great employee/user experiences

  
  

Why join us?

At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.

We support our people to learn and grow in a diverse and challenging environment. We believe that team is strengthened by diversity. We are committed to crafting an environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life.

Apply now!

Travel Requirement

Up to 10% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.