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Job Description:
At bp, our people are our most valuable asset. The People, Culture & Communications (PC&C) function fosters a diverse, inclusive culture where everybody can thrive. As we transition from an oil company to an integrated energy company, PC&C is embarking on a major transformation to be more competitive, responsive, and customer-focused.
We’re investing in key locations such as India, Hungary, Malaysia, and Brazil, offering an exciting but challenging opportunity to shape a fast-moving PC&C function, building teams and structures and driving continuous improvement.
We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.
Operations & Advisory (O&A) is an internal global shared services and technology solutions organisation within People & Culture. It is responsible for innovating & delivering HR services and solutions for bp globally, from a number of Business & Technology Centres and local delivery teams. O&A is the first point of contact for HR related matters; the team are policy, process and digital experts, dedicated to delivering the best customer experience.
The purpose of the Automation Solution Lead (SL) is to own and drive a portion of the People & Culture (P&C) solution, encompassing both process and technology, ensuring that we deliver a great and efficient service for our people, and enabling automation in the space of people data management, service enabling technologies, AI and more.
The SL will build strong partnerships across P&C – with the relevant centre(s) of expertise, integrators, services teams and within the solutions teams. The SL will apply their technical expertise (process and technology) to deliver stable operations alongside projects and innovation.
Own and drive a portion of the People & Culture (P&C) solution, ensuring efficient service delivery through strong partnerships and technical expertise, and enabling automation in people data management and service enabling technologies.
Provide innovative solutions to current & future business challenges
Benchmark bp People & Culture systems owned by the team & processes against other users and make recommendations focusing on bot and automation solutions.
Identify areas for automation – ensure that technology is embraced & cost-effective services are developed.
Manage the Automation solutions within Reward and Wellbeing Solutions team
Maintain health and operational integrity of solutions
Build positive relationships with vendors, Technology, PC&C, and O&A colleagues
Oversee a portfolio of global specific solutions for Automation
Ensure compliance with regulatory data privacy and digital security requirements
Manage a prioritised backlog of changes, focusing on maintenance and fixes
Research and resolve process and technical problems, recommend solutions
Collaborate with stakeholders, especially O&A and Technology
Plan, cost, and implement continuous improvements to solutions
Develop and implement plans for design, requirements gathering, configuration, testing, and deployment of changes
Plan and implement substantial aspects of change projects, act as product owner
Facilitate design sessions, lead configuration, coordinate testing, and complete cutover
Evaluate, communicate, and coordinate functional and technical impacts of decisions
Maintain all operational and technical documentation
Support bp as a thought-leader in relevant technology through external networking and tech landscape analysis
Degree or professional qualification in a relevant field, or equivalent experience.
5+ years of experience in HR systems, business analysis, process development / documentation and experience of relevant configuration and / or process support
Actively working to develop capability with an equal blend of EQ, IQ and drive.
Sound understanding of trends in Automation Solutions
Experience working within a global organisation, including using social media style tools to support communications and engagement across time zones
Psychological safety
Legal and regulatory environment and compliance
Stakeholder management
Continuous improvement
Performance and planning
Commercial competence
Agile core principles
Creativity and innovation
Budget management
Customer service delivery excellence
Workforce Planning
Resilience
Leadership
Customer centric thinking
Knowledge sharing
Preferred to have some experience in the space of automation, AI, using and implementing Power Apps, building and supporting chatbot technology.
Digital fluency for implementing high-quality digital products and solutions
Independent judgement and team contribution
Knowledge of HR information systems and experience in designing/configuring business processes
Translating business requirements into functional designs
Strong attention to detail
Strong security and confidentiality practices
Problem solving, troubleshooting, and analytical skills with continuous learning
People and business focus aligned with end user/business and bp strategy
Stakeholder management and ability to influence key business stakeholders
Evaluating and driving value-add solutions to improve business engagement
Outstanding verbal and written communication skills with a passion for customer service
Project management experience with Agile and Waterfall methodologies
Business analysis skills: timeline planning, requirements definition, documentation, test planning, deployment approaches
Accurate information collection to understand and assess client needs
Adept documentation abilities for business requirements, configuration documentation, test scripts, and meeting notes
Prioritizing workload and implementing tasks independently with timely follow-up and resolution
Ability to work on multiple concurrent projects with minimal supervision
Independent judgement and team contribution
Experience contributing to great employee/user experiences
At bp, we provide an excellent working environment and employee benefits such as an open and inclusive culture, a great work-life balance, tremendous learning and development opportunities to craft your career path, life and health insurance, medical care package and many others.
We support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits. Reinvent your career as you help our business meet the challenges of the future.
Apply now!
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Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.