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Solutions Lead

30+ days ago 2025/06/22
Other Business Support Services
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Job Description

Entity:


People, Culture & Communications


Job Family Group:


HR Group


Job Description:


We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to solve some of the big, sophisticated challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero.


Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better – and how you can play your part in our extraordinary team?



Services & Solutions is an internal global shared services organisation, responsible for delivering centralised and standardised HR services for BP from a number of geographical delivery centres as appropriate for BP’s footprint. Services & Solutions are the first point of contact for HR related matters; the team are policy and process authorities, dedicated to delivering the best customer experience.


The purpose of this role is predominately to support the innovation of P&C technologies and platforms. The role needs to be updated of the exciting new features and products being offered by our SaaS providers and present opportunities to improve our existing process and technical landscape. You will be at the heart of an evolving technical landscape, furthering your experience of HR technologies and processes, seeing first-hand how they can release creativity. It will be a fast-paced and ambitious environment, with changing HR requirements, giving you insights and hands-on experience of innovative functionality.






Key Accountabilities:


  • Work with the Global Solution  Delivery and Functional Leads


  • People management and development, managing and guiding the team of solutions analyst to support global solutions team


Safeguarding the integrity of our solutions whilst championing innovation:


  • Ensures that the solution/technical roles work in a consistent way, that the solutions are technically coherent, and implementation meets the desired business standards/requirements.


  • Coordinate between Solutions Analyst, Business and configuration teams for evaluating technical options for the delivery of the project.


  • Design and implement bp People and Culture systems to meet simple and complicated business requirements whilst ensuring that all standards, frameworks and standard practices are closely adhered.


  • Ensuring that all testing activities are duly completed, documented and communicated ensuring there are no production defects.


  • Supporting with system patch activity and the ongoing release management process.


  • Support activity by working closely with the changes team and the services delivery teams


  • Apply agile practices and principles to maximise business value and continuously improve the delivery of the right customer outcomes


  • Work with the business facing teams to evaluate the technical options and decide the best way to turn the high-level business requirements into a technical solution.


Provide innovative solutions to both current and future business challenges :


  • Keep up to date with the core SaaS platform updates and the associated feature deployment roadmap with a view to recommending where can demonstrate new features


  • Where applicable, participate in key SaaS platform user groups


  • Benchmark bp People and Culture systems and processes against other users and make recommendations where we can improve our ways of working


  • Support the wider solutions team by promoting innovative thinking and participating


Delivering value to bp and to our collaboratorsdemonstrating proven analysis practices :


  • Documenting and mapping of 'As Is’ and ‘To Be’ operational processes including interviewing SMEs, conducting / contributing to workshops and gaining process approvals


  • Responsible for ensuring that business requirements are fully developed and documented e.g. functional, non-functional and reporting requirements


  • Ensure that the Business Requirements are analysed fully, with appropriate engagement from the business teams including the review of current processes and data sources


  • Act as the central control point for business analysis activities including working with collaborators, third parties, and technical teams, as appropriate collaborators


Essential Experience and Job Requirements:


  • Bachelors Degree level or equivalent experience or equivalent


  • Knowledge of SDLC.


  • Actively working to develop capability in line with the HR Capability Framework, with an equal blend of EQ, IQ and drive.


  • Experience of working with Human Resources applications


  • A good level of knowledge of Microsoft Office products is expected


  • Problem solving skills demonstrated through experience


  • Numeracy & analytical thinking – able to quickly and effectively analyse data to provide business insights Business Capability


Business Capability


  • Working experience of project and analysis techniques and supporting tools for requirement definition and documentation


  • Demonstrable ability to engagecollaboratorsolders across business and technology domains


  • Experience documenting requirements, use-cases, process engineering and process improvement.


  • The role requires excellent verbal and written communication skills Leadership & EQ Capability


Leadership & EQ Capability :


  • People Management and Development


  • Acts with integrity - demonstrating the bp values and behaviours.


  • Inclusion and working together – proactively builds and maintains inclusive relationships with a diverse set of collaborators.


  • Group mind set - remembers to look beyond individual performance to consider the bigger picture and the team perspective.


  • Calm under pressure and able to work in ambiguous environments.


  • Demonstrates curiosity, resilience and openness to new experiences.


  • Demonstrable ability to integratemulti-functionaltional teams


  • Excellent critical thinking, reasoning and analytical skills.


  • Problem solving mind-set with attention to detail and accuracy.


  • A positive attitude, willingness to learn and continually striving to improve


Desirable Criteria:


  • Functional experience of enterprise solution would be desirable and if needed training will be provided


  • Experience in a similar role working for a large-scale and complex organisation such as bp


  • Significant knowledge of analyst frameworks, business processes and business requirements methodologies


  • Excellent critical thinking, reasoning and analytical skills, possess an inquiring, problem solving mind-set with attention to detail and accuracy


  • Previous experience of working in the oil and gas or retail industries



Travel Requirement


Up to 10% travel should be expected with this role


Relocation Assistance:


This role is eligible for relocation within country


Remote Type:


This position is a hybrid of office/remote working


Skills:


Agility core practices, Agility core practices, Analytical Thinking, Communication, Creativity and Innovation, Customer service delivery excellence, Customer Service Design, Data Management, Decision Making, Developing and implementing strategy, Discovered resource estimation and assurance, Employee and labour relations, Extract, transform and load, Global Perspective, Information Security, Leading transformation, Management Reporting, Managing change, Managing strategic partnerships, Measurement and metrics, Organizational knowledge, Performance and planning, Project and programme management, Stakeholder Engagement, Stakeholder Management {+ 2 more}


Legal Disclaimer:


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.



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