Solutions Engineer

PSA BDP, a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, is headquartered in Philadelphia, USA. It serves a wide range of multinational customers across diverse industry verticals, providing services that include lead logistics (LLP) and fourth-party logistics (4PL) solutions; ocean, air, rail and road transportation; barge services; complementary port services; origin management, export freight forwarding; import customs clearance and regulatory compliance; trade compliance, analytics and optimization solutions; contract logistics; project logistics; warehousing, and supply chain visibility and predictive ETA tracking through proprietary Smart technology and applications. PSA BDP is a unit of PSA International, a leading global port operator and trusted supply chain partner to cargo stakeholders. 

Job Description :

As part of the continued growth an development of PSA BDP, we are seeking to develop new Solutions Engineer roles to work with product, sales, operations and IT colleagues to define, design, collaborate and build solutions to support strategic customer pursuits. Fundamental to these new roles will be the ability to collaborate across the organisation, be able to interpret and gather customer requirements and translate those needs to workable solutions for high value pursuits.

• Interpret and analyse gathered customer requirements (RFx) and translate into a solution proposal
• Develop solutions in line with Lead Logistics strategy and customer needs
• Configure Solution Building blocks - maximise use of existing solutions already successfully operated
• Quantify the solution resource and implementation requirements e.g. FTE's, costs, EDI / API development, facilities, capabilities, equipment/services
• Clearly outline solutions in appropriate formats for presentation to customers and hand-over to the implementation team.
• Maintain the repository of the global costing database and update with relevant changes.
• Ability to map AsIs scenarios and build business cases that outline the benefits a solution bring to our customers (emissions, cost, lead-time, resilience, reliability…)
• Regular review of cost to serve Vs pricing and tie it with P&L.
• Project manage the solution design process to ensure on-time delivery
• Channel requests for re-engineering, re-development of Solution Building Blocks to product managers.
• Collaboration and Communication: Collaborate with cross-functional teams including sales, operations, IT, finance, LLP, procurement, digital, data, 4PL to ensure alignment and coordination in delivering solutions.
• Develop and maintain solution concepts
• Act as custodian of sustainable operational quality and efficiency
• Suggest more efficient alternative(s) to address customer challenges
• Identify and analyse potential configuration gaps using various Lead Logistics technology platforms/ application.
• Work with Product/IT to develop alternative Solutions in case of capability gaps - where applicable.
• Review and support customer solutions and implementations
• Leadership: Provide Guidance, Mentorship and support to ensure professional growth and development

• Commercial teams and sales leads
• Operations
• Account Implementation Teams
• Product teams
• Key account management
• IT

• Deep understanding of operations and supply-chain management processes and models
• Strong leadership capabilities to lead from idea to steady state solutions
• Analytical approach with strong XLS / Visio skills to support solution modelling
• Understanding of scope management practices and processes
• Excellent customer communication and interaction skills built on sound business knowledge and ability to understand customer needs, engage with the customer and position PSA BDP and its solutions to support the customer.
• Ability to learn new tools quickly, engage with Product / IT teams and focus on maximizing the gain from Product / IT and partner engagement
• Creative thinking, with a view to how can we create cost effective, yet differentiated solutions with limited resources
• Experience in working in an international environment
• Excellent communication and relationship development skills, able to build and maintain relationships and work across PSA BDP across multiple levels and teams
• Ability to train and coach others in key discipline areas
• Collaborative mindset, open to feedback
• An external perspective on industry and technologies to bring insights into PSA BDP

• Team performance and Engagement
• Rollout of Best practices and calculation templates / Reusable content
• Solution implementation and execution
• Solution quality
• Ontime Solution delivery time
• Timely review and response to queries on the solutions

• Graduation in any discipline with full time 2 years MBA in Logistics and supply chain.
• Experience in Logistics, shipping & freight forwarding in established MNC environment is highly appreciated.
• Result oriented and target driven professional.
• Strong problem-solving and out of box thinking skills. 
• Adaptability and go getter attitude. 
• Good Interpersonal skills and good analytical bent of mind.
• Good communication and Presentation skills.
• Good knowledge of various software applications.
• Ready to travel across locations as and when required.

Please visit our website: www.psabdp.com

*** This is a great opportunity to advance your career! Come join our growing PSA BDP team!***

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