Solutions Analyst III

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.

As a Solutions Analyst III in Payments Technology team, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job responsibilities

• Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
• Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
• Leads data analysis, creates and maintains requirement documentation and helps with testing (exploratory manual testing and automated acceptance testing)
• Works closely with product owners and application developers to develop end user applications and data feeds within the Cash & Payment Services Architecture.
• Adheres to Lean & Agile delivery methodologies
• Develops  in a continuous integration environment leveraging tools and processes to ultimately increase the control, quality and business value of the development team products

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making with ability to write SQL to analyze data
• Experience in Data Modelling , Data Governance with knowledge in Data Architecture
• Good Experience using tools like JIRA , confluence
• Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
• Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives

Preferred qualifications, capabilities, and skills  

• Experience in Test Driven Development and Acceptance Test Driven Development will be an added advantage, including frameworks such as Cucumber, Gherkin  
• Cash Management and Payments knowledge
• Technical background and an experience in the financial industry
• Exposure to UX / UI Design Tools would be desirable

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.