Empowering people, creating technology.
Drives the evaluation of new and complex applications and identifiication of new system requirements through applying technical leadership competencies
Drives the communication and presentations on system enhancements
Manages systems hardware and application software implementation and upgrades
Improves procedures and protocols for software
Drives to the conception of new business requirement and development of IT solutions (e.g. SAP)
Implements adjustments and configurations in the system by means of customizing
Participates in rollout projects (e.g. SAP projects)
Manages and implements further improvement of IT applications, technologies or services
For Operations Manager
Manages capacity allocation and alignment with Team Leads
Responsible and accountable for IT application support & monitoring of one IT application
Ensures the adherence to defined SLAs, acts as escalation level if incidents are stuck, assigns incidents and tracks the execution state
Has skills developed through formal training or work experience
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.