It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
What you get to do in this role:
• Collaborate with senior developers and to design, develop, and deploy AI/ML models and algorithms as well as in-house built applications on Servicenow Platform.
• Work on collecting, preprocessing, and analyzing data to support model training and evaluation.
• Implement AI/ML models into production environments and ensure their scalability and efficiency.
• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Help design and implement new products and features while also enhancing the existing product suite
To be successful in this role you have:
• 2-3 years of dedicated experience in AI/ML field developing use cases and solutions.
• Skilled in JavaScript, HTML, and CSS with the ability to create Proof of Value (PoV) and Proof of Concept (PoC) solutions.
• Experience on Servicenow Platform is a plus.
• Exhibits strong documentation, articulation, and communication skills, both written and verbal. Demonstrates a strong learning aptitude and thrives as a team player.
• Capable of effective prioritization and maintaining focus on high-impact activities.
• Enthusiastic about conducting research and analysis, with a passion for technology and innovation.
FD21
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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