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Job Description

Meet The Team



The Cisco AI Software & Platform Group drives the development of groundbreaking generative AI applications. We empower Cisco's diverse product portfolio, spanning networking and security, with intelligent assistants and agents. We work on cutting-edge technologies that proactively defend against threats, safeguard critical business assets, and simplify security operations. Fueled by a passion for AI/ML, we strive to create a secure future for businesses. Our collaborative and passionate team thrives on tackling complex challenges and delivering innovative solutions.



Your Impact

We are seeking a talented and passionate Software Engineer to join our growing AI team. In this role, you will play a crucial part in building cutting-edge generative AI applications that will power innovation across our entire company. You will work closely with data scientists, collaborate with other engineers and cross-functional teams, and contribute to the development of robust, scalable, and high-performance AI solutions.



  • Develop cutting-edge AI applications: Design and build innovative generative AI applications that are secure, reliable, and scalable.
  • Translate business needs into technical solutions: Work closely with stakeholders to understand business requirements and translate them into technical specifications and roadmaps.
  • Experiment and innovate: Experiment with different generative AI models and architectures, evaluate their performance, and identify opportunities for improvement.
  • Build developer tools: Develop and maintain APIs, SDKs, and other tools that enable seamless integration of AI capabilities into various applications.
  • Instrumentation: Implement the right types of instrumentation to supervise and measure the performance, reliability, and security.
  • Fixing: Debug and fix integration issues, identifying bottlenecks or errors and implementing solutions to optimize service interactions.
  • Scale and Performance Optimization: Work on scale and performance tuning and optimization of different components to ensure efficient, responsive operation for handling large volumes of requests.
  • Collaborate effectively: Work closely with data scientists, researchers, product managers, engineers, and other stakeholders to ensure successful project delivery.
  • Contribute to a strong engineering culture: Participate actively in code reviews, knowledge sharing sessions, and team discussions.
  • Stay ahead of the curve: Continuously learn and stay abreast of the latest advancements in AI/ML research, industry trends, and best practices.
Minimum Qualifications:
  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • 4-7 years of professional software development experience using programming languages such as Python, Java, or Go
  • Proven experience as a Backend Engineer with expertise in integrating and scaling complex services.
  • Strong foundation in computer science fundamentals, with a focus on data structures, algorithms, and software design principles.
  • Strong understanding of AI service operations, including Generative AI, and the ability to design and build interfaces between them.
  • Experience with instrumentation and monitoring tools for measuring service performance.
  • Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Preferred Qualifications:
  • Master's degree in Computer Science, Artificial Intelligence, or a related field is a strong plus.
  • Knowledge of security best practices and compliance standards.
  • Effective teamwork and communication skills to collaborate with cross-functional teams.
#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.



Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.



We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!



Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!





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