Software Engineer, Batch-ETL Data Integrations Operational Support

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

ETL/Batch Data Integration Operations and Support engineer will work with a team of Bristol Myers Squibb and Service Provider’s resources to provide day-to-day operational and production support of Batch/ETL Data Integrations. Primary focus will be to provide hands-on support of data integrations for various source/target applications. Secondary will be to assist, when needed, application/operational support for other data integration platforms managed by the Enterprise Data Integration organization.

Major Duties and Responsibilities

• You will have accountability to provide hands-on application production support for various data integrations.
• To provide appropriate support, you will collaborate with Data Integration Development and Support team and IT Partners/Clients.
• You will be responsible to resolve incidents, work on enhancements and service requests related to data integrations that are running for various applications.  
• Enterprise application integrations span internally hosted applications, SaaS applications, and/or external partners.

Key Responsibilities

• Day to day hands-on production support (Incidents resolution, enhancements, continuous improvement) of Batch/ETL data integrations on the AWS Glue Studio platform and file transfer services on Seeburger Managed File Transfer (MFT) and MOVEit SFTP platforms.
• Accountable to work with applications stakeholders for timely resolution of incidents within BMS defined SLAs.
• Handle service requests or inquiries from applications stakeholders related to their data integrations or file transfer services.
• Assist in platform upgrade activities every couple of years.
• Collaborate with Infrastructure teams for capacity planning / performance optimization.
• Provide proactive and appropriate communication (written and verbally) to technical and non-technical stakeholders.
• Proactively analyze and optimize Data Integrations performance.
• Participate in recurring and ad-hoc meetings related to support activities between Hyderabad and US teams.
• Provide non-business hours, weekend, on-call support on rotational basis for production releases and high priority incidents resolution.
• Willing to learn and support other Batch/ETL data integration technologies that are supported by the team.

Qualifications & Experience

• Bachelor’s or Master’s degree in computer science, information systems, or a related field.
• Around 5 years of experience in Data Integration domain as an ETL Developer or Production Support engineer.
• 3+ years hands-on experience in developing or supporting data integrations in AWS Glue.
• Understanding of Cloud Services Platforms.
• Proven experience as a member of an application development or production support team with knowledge of common SDLC models
• Experience working with on and offshore resourced teams.
• Nice to have a certification in or understanding of IT Service Management (ITSM) and Information Technology Infrastructure Library (ITIL) frameworks.
• Nice to have experience in MFT and SFTP technologies.

#HYDIT #LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

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