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Job Description

At Team Xbox, we are on a mission to bring the joy and community of gaming to everyone on the planet. We deliver on that vision by putting players at the center, enabling you to play the games you want, with the people you want, anywhere you want.


Gaming Player Services and Operations is at the heart of our ambition to reach billions of players across the globe, ensuring that every player feels included and engaged across Xbox. We do this through our commitment to driving operational excellence through innovation and ensuring player and partner delight across Microsoft Gaming.


As part of GPSO, the Xbox Services & Operations (XSO) team mission is to build and maintain services enabling increased customer engagement plus player growth across the Microsoft Gaming eco-system. A significant part of this responsibility involves adopting and/or creating Cloud Solutions. We leverage Azure Cloud platform capabilities; along with investing in the engineering of complementary Observability and Manageability solutions to run our Gaming business. We use this approach to apply consistent and scalable solutions across existing Xbox services, aiding in broad adoption across our Gaming business partners and consulting with acquisitions to assure their migrations to Azure Cloud are executed successfully with high degrees of Operational Excellence. The end objective being assurance that all systems within our Microsoft Gaming portfolio are operating on modern cloud capabilities thus eliminating the burdens and risks associated with dedicated infrastructure and/or legacy solutions. This role requires developing strong working relationships across business partners in Gaming, aiding in creating unified cloud adoption plans and ultimately assisting with consultation or engineering execution of the migrations.


The Xbox Accounts and Family Team owns and builds experiences involving: Gaming Accounts, GamerTags, Gamer’s Family, Parental Controls and Safety controls for Children, Account Sign up experiences for all users among many other things.


We are looking for a Software Engineer to help us build highly scalable, available and resilient Cloud Services that power the future Xbox Family and Child experiences across many platforms and device types such as: Mobile devices, Web browsers, Consoles, PCs, Handhelds.


These experiences range from: Sign up of Children, Parental Controls, Child Safety controls, Activity reporting etc. for both Parents/Guardians and Children, Compliance and regulatory requirements in this space.


As a member of our team you will have opportunity to design and develop low-latency (single digit milliseconds) massively-scaled (billions of requests) geo-distributed cloud services using a microservices architecture. You will have opportunities to collaborate with a wide variety of partners including Game Pass, Xbox Console, xCloud, Store, Microsoft Accounts, etc. to shape future investments in Family and Child experiences space and build services to support new scenarios that will accelerate growth of gaming business. You can build your career, have fun doing it, and provide delightful and safe end-to-end experiences for our customers.


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