WW Customer Trust & Partner Support (CTPS) ensures that Amazon is a safe and trustworthy place to shop and an amazing place to build a successful business selling products. Our mission is to build trust with our Customers and Selling Partners as we scale through technology, analytics, and science. We’re committed to service as a center of excellence for Amazon.
As part of CTPS, Seller Registration owns variety of products which enables us to collect data from WW Sellers in order to let them sell on Amazon marketplace. Our mission is to: (a) make it simple and fast for Sellers to register globally, (b) verify the identity of every person and business selling on Amazon through the Seller lifecycle, and (c) use automation to achieve accuracy, speed, and scale. When we are successful, we enable Marketplace growth and build trust with our Customers. Registration Systems receive ~1.5M hits per week and strive towards providing a seamless experience that cannot be exploited by bad actors. As of today, sellers who intend to go global on Amazon need to register in each region and thus, go through the tedious registration process multiple times, which leads to friction for potential global sellers.
We are looking for a Software Development Manager with a strong sense of ownership and a passion for delivering creative solutions for complex problems on an unprecedented scale. As part of leading a team of engineers, you will have the opportunity to create significant impact on our systems, our business and most importantly, our customers as we take on challenges that can reshape the e-commerce industry.
We are seeking someone who has strong technical, project and people skills with a can-do attitude and a focus on delivering high quality software. We move at a fast pace and deliver software iteratively using AGILE best practices and the latest technologies.
The Ideal Candidate:
Must be technically credible to lead teams of world-class software engineers and technical program managers. Must be able to make the right design decisions related to product features and technology choices.
Deep understanding of overall systems development life cycle including various methodologies (agile, waterfall, iterative)
Experienced in developing the long-term strategy for the settlement platforms and translate that into an achievable roadmap
Experienced in building and managing teams that design and deliver scalable and extensible distributed systems to address complex business challenges.
Understands how to scope and justify resources and budget needs to senior leaders and finance partners
Consistent focus on operational excellence and security of systems.
Experience with open source technologies, object-oriented design, and agile development methodologies
- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers