Software Development Manager, Feature Generation Team (DSA)

AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.
The Organization: Amazon Physical Stores is building innovative technology solutions that change shopping in physical environments. Amazon Go (https://www.amazon.com/b?ie=UTF8&node=16008589011), Amazon Dash Cart (https://www.amazon.com/b?ie=UTF8&node=21289116011) and Amazon One (https://www.aboutamazon.com/news/innovation-at-amazon/introducing-amazon-one-a-new-innovation-to-make-everyday-activities-effortless) are some examples.
Amazon Go (Just Walk Out) is a new kind of store with no lines and no checkout. You simply use the Amazon Go app or credit card to enter the store, take what you want and go. Our checkout-free shopping experience is made possible by our Just Walk Out Technology. Amazon Dash Cart a new smart shopping cart that makes a quick grocery trip even quicker by allowing you to skip the checkout line. Amazon One brings palm recognition as new mode of shopping bringing another level of ease to in-store shopper experience.
Key job responsibilities
The role: As a Software Development Manager in the Physical Stores Tech organization, your work will require you to solve challenging problems at global scale and develop new functionalities across a broad swath of Amazon services and businesses. You'll build a new team from scratch, and own a clear well-defined charter. You’ll have the opportunity to dive deep into the technologies powering Amazon’s physical store programs and adapt creative solutions to new problems. You should be comfortable building prototypes and challenging assumptions, while also developing for fault tolerance and scale.
As a manager, you will be responsible for leading the development and launch of core product features. You will have significant influence on our overall strategy by helping define these product features, system design, and best practices.
You will tackle challenging situations every day and you’ll have the opportunity to work with multiple technical teams at Amazon. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many customers.
The role requires you to be able to lead the software development life-cycle:
* Create and execute roadmaps and project plans
* Report on status of development, quality, operations, and system performance to senior leadership
* Work closely with senior engineers to architect and develop the best technical design and approach
* Foster culture of continuous engineering improvement through mentoring, feedback, and metrics
* Hire, coach, and mentor colleagues; build a strong cross-functional organization and care about developing people
* Own all operational metrics and support
* Have the obsession to drive a better customer experience through everything that we do here at Amazon
* Set clear, measurable quality goals for your organization in a data-led way
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
- 2+ years of engineering team management experience
- 8+ years of leading development of applications backed by AWS services or using other cloud based technologies and services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product and program management teams
- Experience managing a team of high calibre Software Engineers developing complex, world class, scalable software systems that have been successfully delivered to customers
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy