Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million active users every month. Our platform enables 9 Million conversations every month. You will work on projects that impact these conversations in order to bring maximum value to the consumer.
Some numbers which illustrate our scale:
* 85k/rps
* 30ms response time
* 300 GB data transfer/hour
* 1000 VMs deployed at peak
About the team -
At helpshift, we have a QA Guild established which is responsible for performing QA for all projects that are executed across the organization. QA guild collaborates with engineering, product and design teams on implementation and user scenarios.
You will be working in a fast-paced start-up. Surrounded by talented people from different backgrounds and you will be challenged constantly. You will work closely with various teams.
About Role -