Job Description
Site Reliability Engineer (SRE)
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About this team:
At FIS we are looking for a Product Support Representative to join the FIS Enterprise Treasury Client Experience team. The successful candidate will provide treasury and payments support to our client base.
What you will be doing:
- Build software solutions and systems to manage platform infrastructure and applications.
- Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning.
- Improve reliability, quality, and time-to-market of our suite of software solutions. Build monitoring that alerts on symptoms rather than on outages.
- Run the production environment by monitoring availability and taking a holistic view of system health. Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
- Provide primary operational support and engineering for multiple large, distributed software applications. Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
- Create sustainable systems and services through automation and uplifts. Balance feature development speed and reliability with well-defined service level objectives. Partner with stakeholders to design and deliver a reliable, scalable, secure, and performant platform.
What you bring:
- Should have 6 to 10 years of experience on Site Reliability Engineer (SRE)
- Strong Knowledge in Tools like Dynatrace, Splunk and ability to create Dashboards, Views, and Alerts.
- Good experience in Linux/Unix command line. Conceptually strong in Basics in Technology, Infrastructure, Domain. Know at least one of (Unix/Windows Scripting, Python, Java, C++, C#)
- Experience with relational databases, and NoSQL databases.
- Ability to Automate repetitive tasks (Scripting, RPA (Robotics Process Automation), Power Automate, UiPath etc.)
- Knowledge in DevOPS (CI/CD) and relevant tools (e.g., Jenkins). Experience with Docker in a production environment including container orchestration (e.g., Nomad, Mesos, Kubernetes, etc.). Experience working on cloud-based infrastructure e.g., AWS, GCP, Azure.
- Experience with infrastructure as code (Terraform or CloudFormation). Knowledge of configuration management systems like Ansible, Chef or Puppet. Knowledge in OS (Operating System), Network, Middleware, Database, SSL (Secure Sockets Layer), Load Balancer
Added bonus if you have:
- Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
- Knowledge of FIS’ products and services
- Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
What we offer you:
- An exciting opportunity be a part of World’s Leading FinTech Product MNC
- A range of benefits designed to help support your lifestyle and wellbeing.
- A multi-faceted job with a broad spectrum of responsibilities.
- A modern international work environment and a dedicated and innovative team.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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