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Job Description

Career CategoryInformation SystemsJob DescriptionJoin Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.


Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.


Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.


What you will do

Let’s do this. Let’s change the world. In this vital role you will as a Site Reliability Engineer be responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.


Roles & Responsibilities:
  • Take ownership of complex software projects from conception to deployment


  • Handle software delivery scope, risk, and timeline


  • Possesses strong rapid prototyping skills and can quickly translate concepts into working code


  • Provide technical guidance and mentorship to junior developers


  • Contribute to both front-end and back-end development using cloud technology


  • Develop innovative solution using generative AI technologies


  • Conduct code reviews to ensure code quality and adherence to standard processes


  • Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations


  • Identify and resolve technical challenges effectively


  • Stay updated with the latest trends and advancements


  • Work closely with product team, business team, and other collaborators


  • Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements


  • Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications


  • Develop and implement unit tests, integration tests, and other testing strategies to ensure the quality of the software


  • Identify and resolve software bugs and performance issues


  • Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time


  • Maintain detailed documentation of software designs, code, and development processes


  • Customize modules to meet specific business requirements


  • Work on integrating with other systems and platforms to ensure seamless data flow and functionality


  • Provide ongoing support and maintenance for applications, ensuring that they operate smoothly and efficiently


  • Design and implement systems and processes to improve the reliability, scalability, and performance of applications


  • Automate routine operational tasks, such as deployments, monitoring, and incident response, to improve efficiency and reduce human error


  • Develop and maintain monitoring tools and dashboards to track system health, performance, and availability


  • Respond to and resolve incidents promptly, conducting root cause analysis and implementing preventive measures


  • Provide ongoing maintenance and support for existing systems, ensuring that they are secure, efficient, and reliable


  • Work on integrating various software applications and platforms to ensure seamless operation across the organization


  • Implement and maintain security measures to protect systems from unauthorized access and other threats


Site Reliability Engineer
  • Design and implement systems and processes to improve the reliability, scalability, and performance of applications


  • Automate routine operational tasks, such as deployments, monitoring, and incident response, to improve efficiency and reduce human error


  • Develop and maintain monitoring tools and dashboards to track system health, performance, and availability


  • Respond to and resolve incidents promptly, conducting root cause analysis and implementing preventive measures


  • Provide ongoing maintenance and support for existing systems, ensuring that they are secure, efficient, and reliable


  • Work on integrating various software applications and platforms to ensure seamless operation across the organization


  • Implement and maintain security measures to protect systems from unauthorized access and other threats


Basic Qualifications and Experience:
  • Bachelor’s degree and 0 to 3 years of Computer Science, IT or related field experience OR


  • Diploma and 4 to 7 years of Computer Science, IT or related field experience


Functional Skills:
  • Working experience with various cloud services on AWS (Azure, GCP) and containerization technologies (Docker, Kubernetes).


  • Strong programing skills in languages such as Python. Working experience of infrastructure as code (IaC) tools (Terraform, CloudFormation).


  • Working experience with monitoring and alerting tools (Prometheus, Grafana, etc.).


  • Working experience with DevOps/MLOps practice and CI/CD pipelines


  • Proficiency in automated testing tools and frameworks (e.g., Selenium, JUnit, pytest).


Good-to-Have Skills:
  • Experience with version control systems like Git


  • Solid understanding of software development methodologies, including Agile and Scrum


  • Strong knowledge of information systems and network technologies


  • Experience with data processing tools like Databricks


Soft Skills:
  • Excellent analytical and troubleshooting skills


  • Strong verbal and written communication skills


  • Ability to work optimally with global, virtual teams


  • High degree of initiative and self-motivation


  • Ability to handle multiple priorities successfully


  • Team-oriented, with a focus on achieving team goals




EQUAL OPPORTUNITY STATEMENT



Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.



We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.




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