Job Description
Role Title: Site Reliability Engineer & AWS Expert - Business Workflow Applications (BWA)Business Workflow Application (BWA) team engineers and supports Important Business Services (IBS) applications like Managed File Transfer (MFT) and Control-M. Our team is committed to reliability, innovation and excellence. We are seeking your application ifyou enjoy working in a team that is high performing, executes seamlessly under pressure, promotes transparency, believes in trust, builds applications and platforms with a purpose that is designed to meet and exceed customer expectations. We are looking for a Site Reliability Engineer (SRE) with deep expertiseon AWS to join our dynamic team of engineers and help us maintain and enhance the MFT platform and application. As a SRE & AWS SME, you will play a pivotal role in ensuring stability, scalability and performance of our AWS hosted MFT systems. You will work with the engineering and support teams to mitigate single points of failure and enhance our infrastructure. Key Responsibilities:Manage and maintain AWS instances of our MFT systems (GoAnywhere)Collaborate to ensure system reliability and performanceIdentify, design, implement and manage observability using tools like DataDog, Big Panda and other AWS toolsIdentify, design and implement automation for repetitive tasks to improve efficiency and predictive deliveryConduct regular systems audits and performance tuningDevelop and maintain high quality documentation for process and proceduresParticipate in on-call rotation and provide 24/7 shift-based support for the applicationsManage, configure and troubleshoot issues relating to Database, Windows, AWS resource, networking (VPCs, proxies and CDNs),and administer high-availability clustersSpecialize in systems (Database, operating systems, storage subsystems, networking), while implementing best practices for availability, reliability and scalabilityBuild good relationship with key stakeholders from business and other team stakeholders within TechnologyLead and be available for major issues outside of working hours when needed Key BehaviorsCustomer focusLeading with data and ability to clearly communicate the value.Problem solving and Decision MakingDeep dive to clearly identify the issue, solutions and explore alternatives outside familiar approaches.Result orientatedDevelop logical, realistic plans to meet objectives. Tenacious and delivery focused approach. Continually strives to make the area in which they work more efficient and effective.Effective Communication skillsExcellent written and oral skills, clear and concise, keeps manager informed of work progression at sensible intervals. Engage; manage vendors and third parties as appropriate.Seeks opportunities for self-developmentEnsures their skills and knowledge are up to date. Displays curiosity and embraces new opportunities to learn.Collaborate to achieveCollaborate within and outside immediate teams effectively. Ability to be an active listener who can provide constructive feedback and receive them as well Key Skills & QualificationsEssential:AWS experience of min 8 years (AWS Certified Solutions Architect - Professional, AWS Certified DevOps Engineer – Professional, AWS Certified Security)Must have at least 7 years of experience in managing applications and platforms running on Linux (RHCSA certified – System Engineer)Must have proficiency in Ansible & TerraformMust have managed support for critical applications like MFTand or BMC Control-MMust have experience on ServiceNow Beneficial Certification onAzure as wellAbility to report metrics, data via Power BI or any other reporting toolsDataDog or Big Panda certificationsLSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organization of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read thisprivacy noticecarefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained,your rights and how to contact us as a data subject.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
