SES Solution Expert

Delmia Apriso Solution Expert

OVERALL PURPOSE OF THE ROLE:
The service stream is composed of two main business activities: maintenance / warranty as well as sales of parts and repairs. The service solution Expert role is to ensure that the solutions for these business activities follow Alstom’s defined core model.  This includes ERP solution as well as non-ERP solutions like mobile execution, maintenance planning and order to cash solutions.  You will need to interact with internal and external stakeholders.  In order to respond to our increased number of sites, which is a result of our accelerated deployment roadmap, we are looking for a Apriso SES Expert to integrate into our team.            

RESPONSIBILITIES:

As an SES Functional Expert, you are in charge of:

• Ensuring that Apriso SES Core Model (Solution + processes & rules) is well documented, evolves consistently and is not jeopardized by localization
• Supporting ERP Roll-out, ensuring that Core Model is applied
• Ensuring IS landscape consistency in the Service domain
• Delivering ERP/SES Services Core Model evolution in accordance with Métier strategy
• Interacting with Operations teams by monitoring their activities & providing functional expertise when needed
• Act as a local technical support lead where necessary in the absence of domain lead.
• Responsible for designing and supporting end to end testing scenarios

In order to be able to execute all the responsibilities’ above, you will be working with our external partners.  In addition, you will be constantly liaising between partners and local business in order to drive the different projects successfully.  When it comes to our applicative landscape, you will be working not only with partners and business but also with other IS&T teams in other pillars. Your functional expertise will be needed in order to deliver the different projects with high quality and on time.

Your Functional scope contains following business processes: Service Execution using Apriso SES system including close integration between SAP PM/CS Module components.
 

Qualifications & Skills:

EDUCATION

BEHAVIORAL COMPETENCIES:

You are action-oriented person with strong analytical and problem-solving skills. You are a self-starter and results oriented person. Excellent written, verbal and interpersonal skills are a must because you will need to work autonomously in a worldwide & multicultural environment. You should be agile to handle multiple tasks efficiently, keeping the big picture, and effectively delivering outcomes in a fast-paced environment.                              

 TECHNICAL COMPETENCIES & EXPERIENCE

• Language skills: English expertise is a must both spoken and written.
• Graduated with an engineering degree, preferably in information technology, you have more than 5 years of experience in Dassault Apriso solutions.
• A strong knowledge of SES version of Apriso and experience implementing these modules.  Knowledge of SAP PM/CS module will be appreciated.
• Knowledge of idocs and xml integration objects between SAP and Apriso 
• Knowledge of SES Object configuration settings
• Knowledge of SES deployment methodology
• Experience in customised programming of Apriso application to suit a Service environment
• Be able to analyse and propose solutions for SES for business demands from Projects or Change Requests
• Knowledge of the SNOW CR management tool
• Familiarity of how to analyse and propose tune-up proposals for the performance of the integration messages between SES and SAP GSI

At Alstom we offer you the opportunity to unleash your potential and reinvent yourself. As a future employee, you will have a unique opportunity to drive our organization forward, while continuing to build your career and contribute to the expanding growth of the global railway industry.  More information about Alstom can be found at: www.alstom.com