Service Supervisor

• Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
• Our purpose is Keeping the World Flowing for Future Generations.

• The service supervisor is part of a team responsible for delivering a first-class field service response to our customers through the management and development of Field Service Personnel.
• Travel to customer locations to service equipment
• Perform routine maintenance on equipment and systems
• Analyse and troubleshoot technical issues
• Provide training and support to customers on how to operate and maintain equipment
• Document service and installation actions by completing forms, reports, logs and records
• Manage customer satisfaction through effectively meeting customer needs and ensuring compliance with company and regulatory standards
• Ensure the safe use of equipment by adhering to safety procedures and regulations
• Keep technical knowledge updated by attending educational workshops, reviewing publications and participating in professional societies
• Collaborate with technical teams and share information across the organization
• Maintain parts inventory and order any necessary parts or supplies
• Responsible for Service orders and revenue management in his area of responsibility.

Job Skills & Qualification:

• Diploma / BE - Electrical & Electronics Engineering (EEE) - Mandatory
• Ability to work productively with minimal supervision.
• Good communication and customer service skills
• Knowledge for pneumatic, motor, instrumentation and control

Our purpose is Keeping the World Flowing for Future Generations.
 

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
 

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
 

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.