Job title: Service Parts Administrator
The purpose of the Service Part Administrator is to ensure the availability of requested Service Parts to match Planned Service Events. This family is analytical and strategic in nature and works collaboratively with the wider organization to ensure we provide exceptional service to our customers. Coordinates Service part delivery to the field, returns from the field effectively, liaise with Service part suppliers, and work order planners.
Your role:
• Generate and send invoices to clients and customers.
• Review billing data to ensure accuracy and consistency
• Track outstanding invoices and follow up with clients to ensure timely payment.
• Coordinate with finance or accounting teams to ensure billing aligns with accounting records.
• Publish Weekly and Monthly Status
• Prepare periodic financial and billing reports for management.
• Track and analyze billing data to identify trends, such as delayed payments.
• Generate accounts receivable aging reports and other relevant metrics.
• Suggest and implement improvements in the billing process to reduce errors.
You're the right fit if:
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.