Service Manager

Job Description:

• Must have good communication skills to meet customer, gain customer’s trust and provide satisfactory solution / result.
• Sales and Revenue result-oriented execution planning.
• Must have knowledge of Service and Project Contract management.
• Good Manpower Management (internal and vendor).
• Guiding and Helping the Team all sorts of issue and tasks.
• Following up with the Service Delivery team for material, bills, etc.
• Following up with customer on Payments, new orders, dependencies, etc.
• Following up with sales team for quotations and job bookings.
• Keep track of all Dedicated contracts and tasks.
• Monthly / Weekly team review on tasks, orders, collection.