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Job Description

Work Flexibility: Field-based

What you will do:


  • Exercise sound judgment and decision making within generally defined practices and policies in selecting methods/techniques for obtaining solutions.
  • Independently manage work calendar and travel schedule
  • Collaborate with Sr. Level Field Service Engineers  and Sales Team
  • Manage and control field inventory, tools, test equipment, technical documentation.
  • Prepare and submit applicable field service documentation in a complete, accurate and timely manner. This includes but is not limited to, field service reports, expense reports and service checklists.
  • Other duties may include, but are not limited to, travel and assist in other Field Service team members territories, instructing/training customers on technical operation and maintenance of equipment, software and hardware upgrades/updates, installation, and maintenance of equipment at conventions, road shows, and cadaver labs or as required.
     

What You Need –


  • 3+ years of relevant experience – required.
  • Diploma or Engineering in Electronics/ Biomedical/Electronics and Telecommunication – required.
  • Previous experience as a technical field service professional or in a relevant capacity is – preferred.
  • Experience in OT is - preferred.
  • Demonstrates functional technical, problem-solving, and analytical skills – required.
  • Demonstrated interpersonal and communication skills; ability to interact effectively with customers as necessary – required.
  • Possess ability to follow mentorship instructions and guidance – required.
  • Possess ability to schedule and work independently or with a team on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors – required
  • Time management skills to effectively meet customer - required
Travel Percentage: 80%
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