Job Description
Primary responsibility for this role is to handle the service delivery of HVAC (York) chillers to customers.Attending to breakdown complaints & preventive maintenance of York chillers/ Johnson Controls product & must have good technical skillsCreating good relationship with customer and ensuring utmost customer satisfaction. Generating L&M business, timely completion of all the activities as per the contract scope of work. Ensuring timely billing & collection of all AR. Attending to all customers query as per agreed SLA. Familiarity with the York Chillers products would be an added advantage.
Required
Competencies & Skills:
Technical Skills in chillers especially in screw & centrifugal chillers.
Trouble shooting and commissioning skills.
Preferred York chillers experience.
Action Oriented
Organizing
Customer Focus
Good communication skill
Integrity and Trust
Preferred
Candidate must have minimum of 5 to 7 years of experience in chillers service.
Preferable having experience in handling of York chillers.
Previous experience in handling Data Center customers is preferred.
Good knowledge in trouble shooting and commissioning of chillers.
