Service Engineer

At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions. We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences.

Job description:

Completed the technical standard training program of the DIVISION, can execute all standard jobs without supervision, accumulated experiences as per job requirement.

Drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. Positively influence the Accelleron reputation by dedicated and professional approach to the customer.

• Act as representative of the OEM during interaction with the customer
• Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed
• Ensure that the documentation for the job is available. Ask for advice in cases some steps are not known.
• Briefing with service coordinator, head of workshop or supervisor about the expected situation on site.
• Checking all relevant information of turbochargers in ATURB beforehand
• Execute a pre risk assessment on site, briefing with crew member on ongoing other activities and instruction for board equipment
• Working according to working instructions and adhering to regulatory and company OHS policy
• Perform services according to the scope defined within the work order
• Coordinate work order deviations in the scope with service coordinator and customers representative on board
• Create service reports, time sheets & delivery note, duly signed by customer with ATURB MOBILEATURB MOBILE
• Recommendation to customer for immediate and future service requirements, provide feedback to service coordinator or end user sales
• Collecting information about other turbochargers installed on site, informing service coordinator
• Complete data collection (incl ATURB MOBILEATURB MOBILE)
• Self-study of technical documentation
• Maintenance of tools and equipment
• Input for continuous process improvement
• Maintaining a clean and proper working environment
• Support service availability targets (24/7 service availability)
• Participate in DIVISION and local training programs

Your background:

• Should be Diploma in Mechanical / Automobile engineering
• Sound knowledge in reading technical drawings and measuring instruments.
• Experienced in dealing with customer / handling field service jobs
• Working in difficult environment (temperature, noise, dirt)
• Working after hours
• Handling of different customers and cultures
• Willing to travel

Your benefits:

• Attractive compensation & benefits.
• Employee Assistance Program.
• Global parental leave program.
• Flexible working models.

We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com.

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