Senior Technical Writer

Country:

India

Location:

Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India

Role: Senior Technical Writer

Location: Hyderabad

Full/ Part-time: Fulltime

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Technical Writer who is under minimal supervision and works more independently within the Technical Publications department. Each writer is assigned to one or more product platforms. As projects are determined within their platforms, the writer works with their project team, consisting of Engineering, Regulatory Compliance, Product Management, Technical Support, and Applications Engineering, to plan the publication deliverables that are affected. The writer is expected to manage their project plans, deliverables, and schedules. Each platform has a secondary writer assigned as the peer reviewer. All writers are involved in the decisions for style usage and department procedures.

Role Purpose:

• Researches, outlines, writes, and illustrates new or existing information products for their assigned documents according to the project plan.
• Creates information products including but not limited to :application, installation, programming, operation, troubleshooting, and service topics and manuals, installation sheets, online help systems, internet-ready information products and systems
• Assumes responsibility for managing the project schedule and reporting the project status for information products in which they are also the original author.

Key Responsibilities:

• Follows written department procedures to revise existing information products, create parts of new information products, or create new information products
• Researches, writes, illustrates, edits, and proofreads information products within the schedules provided the project teams
• Uses marketing or engineering specifications and other source material, as well as interviews with engineers and other internal sources to obtain needed information
• Advanced knowledge of electronics and computer programming concepts

• Advanced knowledge of Microsoft Word, CorelDraw, Adobe Acrobat, and RoboHelp Office or equivalent tools
• Advanced writing skills demonstrated by the correct use of grammar, syntax, and punctuation, and by the organization of paragraphs, chapters, etc.
• Advanced interviewing skills as demonstrated by professional, effective information-gathering meetings with subject matter experts
• Any experience with life safety , fire safety products/domain would be an added asset.

Requirements

• Associate Degree in Technical Writing, Technical Communications, Engineering, or English with 6+ years of experience in Domain and/or product expertise

OR

• Bachelor Degree in Technical Writing, Technical Communications, Engineering, or  English with 5+ years of experience in Domain and/or product expertise

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Enjoy your best years with our retirement savings plan
• Have peace of mind and body with our health insurance
• Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme
• Drive forward your career through professional development opportunities
• Achieve your personal goals with our Employee Assistance Programm.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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