Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions including HBO, and live events like Thursday Night Football. Our architecture operates at Amazon-scale and raises the bar for playback reliability, video start time, and image quality. Prime Video runs on thousands of device types in over 200 territories worldwide.
The mission of the Localization & Accessibility team in Prime Video is to “Delight Prime Video customers world-wide with relevant language options and accessibility assists from Day 1”. As Content Localization and Accessibility team, we obsess over making Prime Video the most inclusive streaming platform, providing content with accessibility assists like closed captions, audio description, industry-first Dialogue boost, while improving the coverage of subtitles (subs) and dubbed audio (dubs) so that customers can stream content in the language of their preference.
With PV’s 3Y goal to acquire and retain the next 100MM customers from international territories, it is imperative that our selection is made available to international customers in their preferred language. Generating such assets using Localization Service Providers (LSPs) takes multiple weeks to turn around and becomes cost prohibitive when scaled to our entire Catalog across the breadth of languages we support (32 UI languages). With increased focus from regulatory bodies from several territories and mandating minimum bar for accessibility in terms of closed captions & audio descriptions coverage, the team is propelled to innovate for the customers in need. As such, to achieve Catalog scale and localization velocity the team is investing on combination of Artificial Intelligence (AI), automation, LSP tooling, and optimized Human In The Loop.
As a Senior Technical Program Manager (TPM), you will define, own and drive technical programs that span multiple engineering/science teams and organizational boundaries. You will help identify new areas of investment and work to align engineering/science roadmaps to deliver on these opportunities and optimize delivery outcomes. You will help the manage roadmap through cross-functional influence in priorotization. As a technical leader, you will influence strategy and outcomes across different Amazon organizations.
This role is inherently cross-functional and requires a strong ability to communicate, influence and earn the trust of software engineers, technical and business leadership.
Key job responsibilities
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 3+ years of working directly with engineering teams experience
- Bachelor's degree in engineering, computer science or equivalent
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
PREFERRED QUALIFICATIONS
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience in managing LLM or AI programs.
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 5+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership