Senior Team Lead - Onboarding & KYC

Job Location - Gurgaon (On site)

As a part of the Financial Crime Prevention (FCP) team, the candidate will be responsible for Global Client On-boarding (ONB) and Periodic Refresh functions based in India. The role requires sufficient knowledge to perform KYC, ongoing due diligence (ODD), transaction monitoring, and counter-terrorist financing (CTF).

Responsibilities

• Effectively manage core ONB/ODD activities while balancing People, Risk & Compliance, Efficiencies, and Client Experience.
•  Lead with example as a People Manager with 8+ years of people management experience. Conduct performance reviews and act as a motivational/inspirational leader.
•  Streamline and optimize onboarding processes. Actively contribute to creating and maintaining global policies, procedures, and work instructions.
• Identify and escalate potential areas for process improvement and system automation, focusing on enhancing the client experience.
•  Participate in the insourcing of onboarding tasks from regions and integrate them into day-to-day work for the teams when requested.
• Ensure positive engagement with stakeholders and maintain a high service level.
•  Meet SLA’s for processing incoming cases and adhere to agreed quality standards.
•  Work with key internal stakeholders within the FCP teams. Interact and cooperate with 2nd line and 3rd line within the organization to ensure compliance with local/global policies and procedures.
• Collect and analyze information to evidence the need for change and drive change with proper change management.
• Complete all mandatory trainings within due time and follow all other policies as required without chaser and follow-up.
•  Comply with Saxo Group’s prevailing Security Policy and Business Procedures, as well as the procedures, guidelines, and work instructions in force at all times.
• Work independently and share experience, know-how, and best practices with the team and other relevant teams in the Saxo Group.
• Take ownership of implementing new features and incorporating new rules and regulations into the team’s working processes.

Your Profile
 
As a person you come across as team-player who is professional, analytical, solution-oriented, positive and energetic.
Further we are looking for a candidate with the following professional competencies:

• Experience: 12-18 years of relevant experience in Financial Crime Prevention, KYC, ongoing due diligence (ODD), transaction monitoring, and counter-terrorist financing (CTF).  Must have 10+ years of experience in the KYC/AML functions.
• People Management: 8+ years of people management experience with a proven track record of leading by example and acting as a motivational/inspirational leader.
• Skills: Strong multitasking abilities, excellent communication skills, and a keen eye for process optimization and improvement.
• Knowledge: In-depth understanding of global onboarding processes, compliance requirements, and regulatory frameworks.
• Attributes: High level of integrity, result-oriented, proactive, and able to work independently while sharing knowledge and best practices with the team.

We get curious people invested in the world
 

When you work at Saxo, you become a Saxonian and part of a purpose-driven organisation, where good ideas are always taken seriously, and where you can make a true impact. We are invested in your development, and you can expect a robust career from day one when you join Saxo – no matter which role you take on.
 

You will join 2,500 other ambitious colleagues across 15 countries and become part of an international organisation. Working in Saxo, you will get to meet colleagues from many different cultures and backgrounds, and you should know that we value diversity and inclusion and see it as a genuine source of strength to drive growth, foster innovation and position us for long-term success.

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. 

When you bring passion, curiosity, drive and team spirit, your learning journey will be dynamic and your career opportunities in Saxo will be immense.
At Saxo we don’t just offer a job – we offer an opportunity to invest in your future!

How to apply :
Click here to create an account and upload your resume and a short motivation. We look forward to getting to know you better!