Job Description
Savanta is one of the fastest growing agencies in market research with teams in the UK, Americas, and APAC. With technology at the heart of our business, we inform and inspire clients to Make Better Decisions through powerful data, high impact consulting, and bespoke solutions. Our market-leading products and specialist teams in sector, methodology, and audience (e.g., students, and high net worth individuals), help clients ranging from global giants to locally loved brands, government bodies, and non-profits. At the heart of Savanta is our brilliantly talented Research Operations team, where we currently have an opening for a Survey Programmer or Senior Survey Programmer with existing experience and technical ability to join our New Delhi or Mumbai locations. The Role As Survey Programmer, you will be the expert in delivering projects to exacting client specifications, timeframes and within Savanta's quality standards. The role requires a well-organised and detail-orientated individual who can comfortably manage multiple projects simultaneously, meet deadlines and tackle challenges with a positive, can-do attitude. Day-to-day your responsibilities will extend to:
Programming complex online questionnaires based on material provided by clients (this includes survey scripting, managing languages and reporting);
Working collaboratively with Project Managers to deliver projects that meet client's needs within prescribed timeframes;
Adhering to 'Right First Time' policy for quality control and accuracy; always striving for perfection and best practice;
Simultaneously managing multiple projects, ensuring all deadlines are met and quality controls are upheld;
Working independently on projects when required and collaborating as a strong team member;
Assisting other Programmers when workloads require and embracing Savanta's brand values.
About You Savanta always strives to enhance our culture with individuals who embody our values: We are Empowering, Curious, Entrepreneurial, Collaborative and Brave, and we believe this is what makes Savanta a great place to be – talented people who want to deliver the best outcomes for their clients and for each other. In addition to these qualities, our ideal Survey Programmer will have:
A minimum of 3 years' experience in Confirmit or Decipher programming;
Qualtrics experience is an added advantage
Knowledge of JavaScript and jQuery + advanced knowledge of HTML and CSS;
Must be ready to work on internal tools if required;
Proven ability to prioritise and coordinate multiple projects for on-time delivery;
Advanced English language communication skills - both verbal and written;
Excellent interpersonal skills with the confidence to engage with people at different levels in various locations globally (clients and colleagues, junior and senior, technical and non-technical;
Ability to adapt and remain focused in a dynamic, fast-paced and growing business;
Ability to commit to occasional extended work hours when required to reach goals;
Exceptional attention to detail with an analytical problem-solving mindset;
Education to Degree level in Computer Science or a related field.
Why Join Us With offices in the US, Canada and the UK, over 650 staffs globally, and ambitious growth plans, Savanta offers the benefits of scale, whilst our specialist Practices, with their deep expertise and nimble teams built around individual clients, make life at Savanta feel more like working at smaller, ‘boutique’ agency. Our client portfolio includes Google, Facebook, Amazon, Microsoft, Fitness First, Sprint, Wagamama, PhotoBox, Hilton, Coutts, Argos, Deliveroo, Superdry, CBRE, Renault, Barclays, Formula 1 and Allianz. Part of the vibrant Next 15 Communications Group, we have an entrepreneurial company culture that actively recognises and values its people and offer unrivalled scope for career development while encouraging flexible working practices. Savanta is committed to being an equal opportunities employer and opposes all forms of unlawful discrimination. We value workplace diversity and inclusion and welcome applications from suitably qualified candidates of all backgrounds.
