Senior Survey Programmer

Senior Survey Programmer will be responsible for programming surveys and edits to surveys, to ensure upmost quality standards are met and clients are not exposed to programming errors. Will also be asked to coordinate with quality analysts, data processors, and project managers in managing timelines and responsibilities, ensuring Sago processes are being followed. Have to represent the programming team in discussions with internal teams and clients. Individual is expected to help inform processes and set standards for Sago’s programming department.

Expectations would be to solely manage medium complexity projects solely and high complexity surveys with the support of senior staff, under a heavy workload with high expectations for quality and turnaround time. Must be able to follow processes, and accept constructive feedback on performance. Maintain low error rates on sole work, by paying close attention to detail and accuracy. Must be willing to learn new processes and systems with a positive mindset and eagerness to grow into the role.

• Reviewing, programming and testing online surveys for market research studies
• Interaction with internal staff and clients, providing guidance on best practices, project set up and feasibility.
• Management and fulfillment of project related activities including:
  • Providing feedback, guidance and support related to survey flow, best practices and system capabilities.
  • Interacting with project management and other staff to confirm effort estimates, feasibility and timing
• Assist in the technical support of respondents with internal panel staff
• Works with the team to deliver error-free work

·       Excellent Interpersonal skills, outstanding problem solving and decision-making skills.

·       Review and QC deliverables including data files, tables, translation overlays, and coded materials

·       Responsibility for adherence to budgets and timelines on project level

Other duties as assigned

·       Excellent verbal and written communication skills

·       Analytical and detailed oriented

·       Coding skills

·       Statistical knowledge of tabulations preferred