VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
In 2009, VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
To coordinate the implementation of the business plan determined by higher management levels and the realization of the operative program within the organizational unit, directing a team of independently working employees.
Impact on Business – Service Delivery
Key accountabilities and decision ownership:
• Manage and own the vendor on-boarding process from start to finish
• Builds relationships with stakeholders and acts as SME.
• Sets controls and drives process improvements to maximise efficiency.
• Organizes workflow of the team in well described environment, where delivery is done through easy-to-learn repetitive tasks.
• Manages Internal and External Stakeholders
• Organize a call with VPC stakholders and Local Markets to manage process related issues
• Perform periodic spend analyses to rationalize the vendor base
• Work closely with members of the Finance and Legal teams to continuously make improvements to all vendor-related processes
Key performance indicators:
• Monthly reporting of all of team activity
• SLA and KPI performance
• Tool enhancement and Digitization
• Process Improvmeent Initiatives / Projects
Essential
• SAP Sourcing Knowledge Required
• Expertise in Supplier Onboarding domain
• Good in MS Excel and Presentation skills•
Desired :
• Communication skills
• Managing a changing environment
• Making a personal difference
• Communicating for impact
• Ability to manage tool technical issues
• Excellent MS Office Knowledge
• High organizational skills and the ability to juggle multiple priorities at once
• Superior analytic ability, project management experience
• A team-oriented style yet are able to work with little or no supervision
VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!
Apply now, and we’ll be in touch!