Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Senior Specialist, Product ManagementJD – Senior Specialist
Portfolio Optimization is a data-driven process that enhances portfolio revenue performance for our issuers and Mastercard by leveraging our assets to align our core and service businesses.
Key performances and focused area are driving ATM to POS, Activation Rate, XB Spends, POS Spends, Acquisition and Upgrade initiatives. Any activity that helps improve current portfolio KPI and MC Revenue are considered as Portfolio Optimization initiative for the region.
Overview of Accountabilities
Work with our product team & CSC leads to understand the key PO metrics to drive insights and provide solutions on common pain points in achieving PO KPIs and operating efficiency. Create portfolio optimization dashboards for division and regional market.
Drive active engagement with Account Managers, Regional Marketing Leads, Business Development Leads (D&S) to drive PO execution with select issuers.
Responsible in Planning, Go to market execution, and tracking of PO performance & results on a quarterly basis.
The position will report to the VP, Product Management, Portfolio Optimization – EEMEA.
Role
Acting as the point of contact for internal stakeholders on all portfolio optimization dashboards & analytic requests.
Work with cross-functional teams to proactively address customer performance improvement needs. Provide PO metrics to drive insights and provide solutions on common pain points in achieving PO KPIs and operating efficiency.
Monitor, track and evaluate portfolio performance; ability to locate and use relevant data to support performance measurement, tracking, and product insights.
Generate quarterly PO newsletters & PO Dashboards to each division and highlight key account performances to drive portfolio performances.
Working closely with regional teams to identify and execute initiatives to drive additional revenue opportunities. These efforts include ideation, concept validation, business case development, creation of product or solution and other market readiness activities
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
