Company:MarshDescription:
We are seeking a talented individual to join our Implementation Services team at Marsh. This role will be based in Mumbai This is a hybrid role that has a requirement of working at least three days a week in the office.
Senior Specialist – Implementation Services (Digital Solution)
We will count on you to:
Process Management:
- Develop self to have a good understanding of the process
- Undertake processing tasks within the various operational framework basis the training provided
- Review technical specifications from clients and helps transform into digital solutions that meet business objectives.
- Display analytical ability and reviews large sets of data and identifies issues
- Delivery on performance as per company standards and continuous rigor on improving business performance
- Perform interface testing to ensure the functional executions of the requirements are technically correct.
- Helps communicate changes and processes to client executives and change management team
- Review operational and quality failures, conduct root cause analysis & monitor plan to ensure success
- Use and optimise technology to eradicate routine manual work where possible
- Engage with all relevant stakeholders across geographies as and when required to meet client requirement
Risk & Compliance:
- Ensure adherence to Compliance and operate within the guidelines of internal and external regulators
- Have working knowledge of the core product principles and regulations that govern the products
- Ensure that all statutory and company regulations are followed while processing work to protect clients, colleagues and the business interests of the company
- People Management:
- Identify and support bottom quartile colleagues with Performance Improvement Plan
- Embed continuous improvement culture by motivating & influencing teams to drive process improvement
- Monitor team’s performance in conjunction with Team Manager and build their competence level
What you need to have:
- Process knowledge of broking business and insurance terminologies, CII certified preferable
- Ability to prioritize and handle multiple tasks during peak volume periods
- Collaborative mindset across levels and teams
- Excellent command on MS Office applications (MS-Excel, MS-Word)
- Decision making and Problem solving skills
- High attention to detail
- Good relationship skills, Proven ability to work on functional initiatives
- Graduate
- 2-3 years of experience in the insurance broking sector
- Proven experience to deal with Onshore stakeholders
- Proven experience displaying analytical ability
What makes you stand out?
- Adaptable communicator, facilitator, influencer and problem solver
- Certification in Insurance domain
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
