Secureworks® (NASDAQ: SCWX) a global cybersecurity leader, enables our customers and partners to outpace and outmaneuver adversaries with more precision, so they can rapidly adapt and respond to market forces to meet their business needs. With a unique combination of cloud-native, SaaS security platform and intelligence-driven security solutions, informed by 20+ years of threat intelligence and research, no other security platform is grounded and informed with this much real-world experience. www.secureworks.com
We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results. A constant focus on continued learning and growth keeps our team members engaged and excited about “what’s next.” We offer flexible work options when available and emphasize the importance of work-life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.
Senior Principal Quality Engineer
Quality is everything at Dell Technologies. It’s what we’re known for and we build it into all our processes. In Quality Engineering we play a central role by developing, implementing as well as maintaining technical quality assurance and control systems. We look for ways to improve the inspection, verification and validation of our finished products. Our team defines strategy – not to mention governance – for the implementation of quality standards and methodology. In addition to participating in the review of engineering designs, we assist customers or engineers in gathering and analyzing data.
Join us to do the best work of your career and make a profound social impact as a Senior Principal Quality Engineer on our Quality Engineering Team in Hyderabad.
What you’ll achieve
As a Senior Principal Quality Engineer, you will drive continuous improvement in the quality of systems, peripherals and software to ensure that Dell delivers high quality products to customers. You will work with customers and process their feedback to drive product improvement in order to prevent recurrence of quality issues.
You will:
•Manage the Line of Business (LOB) Quality team to identify and implement projects to improve the customer experience, reduce dispatched rates (FIR) and call rates (CPB)
•Steer quality teams to execute plans/schedules that support LOB goals and initiatives
•Forecast lifetime dispatch rates (3 year FIR) and call rates (3 year CPB) for current and new platforms
•Drive quantification of Warranty Cost liability by platform and channel with 3-year cost per box shipped goals
•Define and drive reduction initiatives, and develop supporting business cases for product design features while influencing supply base for quality improvements
Essential Requirements
•12 to 15 years of related experience
•Ability to proactively communicate and deal with ambiguous situations by recommending effective solutions
•Motivated to solve problems that affect the project goals and recognize impact, benefits and risks advises on solutions
•Advanced understanding of technology discipline, such as hardware, software, solutions and ability to influence other groups through technical expertise
•First-hand experience with quality tools, data, and processes and can use those tools to influence design outcomes and improvements across LOB’s within project, across
Desirable Requirements
•Bachelor’s degree
Secureworks is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Secureworks will not tolerate discrimination or harassment based on any of these characteristics.
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