Role Profile: Consulting the business team on technical solutions
Design, development and Testing of technical solution
Deployment and support
Brainstorming sessions with SME/Senior Stakeholders
TO-BE process mapping in Epicor
Process gap analysis and process risk management
The below Key Performance Areas include but are not limited to:
Good Knowledge in Epicor Kinetic solution
Advanced knowledge in building BAQ Dashboards & Reports
Knowledge in configuring and setting up Epicor system as per Business requirement.
Good understanding of business processes and flows.
Understands business terminology.
Prior experience gathering business requirements and managing customer expectations
Databases Skills: Oracle 9i, Oracle 10g,Epicor 9,Epicor 10, SQL 2008 R2, SQL 2012,2014, SQL_ Server – 7
Knowledge (Desired): 5+ year working experience in Epicor preferably in Food and Beverage Industry (Casual Dining & QSR).
Candidate should have good knowledge in EPICOR Kinetic.
Candidate should also have good understanding on Demand Planning Process, Inventory Management, Order Management, Financial Management and Supply Chain.
Should have good skill in developing Epicor BAQ Dashboards and Reports.
Experience Collaboration with cross-functional teams to ensure successful ERP implementations and ongoing support
Change Request Document (Scope Extension)
Solution Design Document
Process Documents
Perform Unit Testing
User Stories Creation
Review Application defects & small enhancements
Build BAQ Dashboards & Reports
Post Go-Live Support (Consulted, Informed)
Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers, Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business. Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences. Fresh, modern and relevant, Alshaya’s constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Brands such as Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn and KidZania.
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