Senior Software Engineer-IT (I7), Bangalore
Dell creates technology solutions for a changing world. Our Information Technology (IT) Architecture team translates our customers’ business requirements into total enterprise-wide solutions. It takes deep technical knowledge to create architectural designs that exceed service requirements. We’re skilled in analyzing the customer’s business goals, objectives, needs and general business environment to create technical system solutions. Our expertise includes integrating hardware, processes, methodologies and software into the customer environment.
Join us to do the best work of your career and make a profound social impact as a Senior Software Engineer-IT on our Online Support Engineering team in Bangalore.
What you’ll achieve
As a Senior Software Engineer you will be part of Dell’s online support engineering team (www.dell.com/support) and should possess excellent technical design skills, development & deployment expertise, and team & leadership skills. You should be passionate about customer experience and satisfaction. As part of the team you will be responsible for new development, innovation, implementing and deploying new enhancements to Dell’s online support platform, interacting with development teams globally, work closely with our business partners to understand requirements, and high-quality deliverables in a timely manner.
You will be responsible for various applications like Order Management, Diagnostics, Online Service Request, Drivers and Downloads, Manuals and supporting documents, Community and Digital entitlements. You will have excellent opportunities to showcase your work and talent as well as working on latest technologies with ample scope for growth. Dell is an equal opportunity employer.
You will:
Analyze requirements and derive solutions including architecture and design
Develop software code to meet business requirements
Review technical artifacts to meet industry standards
Actively resolve technical conflicts with all stakeholders and drive consensus
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role
Essential Requirements:
Proficiency in Python 3.x, basic understanding of NLP and experience with designing and building NLP models like Text Classifiers, Recommenders, Conversational Agents
Familiarity and experience with Embeddings and embedding stores and understanding of language models
Familiarity with GenAi frameworks like Retrieval Augmented Generation (RAG)
Experience with designing and building inference APIs with Python using frameworks like FastAPI/Flask/Django
Experience with Relational and Non relational database systems LLMOps stack: Langchain/Llamaindex
Desirable Requirements
Experience with finetuning LLMs, deployments, MlOps and In-depth understanding of the Python software development stack, ecosystems, frameworks and tools such as NLTK, RASA, Langchain, Numpy, Scipy, Pandas, Dask, spaCy, sci-kit-learn and PyTorch/Tensorflow.
MLOps & LLMOps: GenAI model evaluation, finetuning, deployments and Any python unit testing framework like Pytest/unittest
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Application closing date: 20th July 2023
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .
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